Learning from Our Buildings A State-of-the-Practice Summary of Post-Occupancy Evaluation (2001) / Chapter Skim
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1 Overview: A Summary of Findings
1 Overview: A Summary of Findings
Pages 1-8
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Specific objectives were to identify: · an industry-accepted definition of POEs; · methods and technologies used for data collection; 1 ndings the costs of POE surveys; the benefits of conducting POEs and capturing lessons; organizational barriers to conducting POEs; a standardized methodology that could be used within agencies to assure consistency in data gathering and allow for cooperative development of benchmarks and best practices; and · performance measures for POE programs. To produce this report the Federal Facilities Council commissioned a set of papers by recognized subject matter experts, conducted a survey of six federal agencies with POE programs, and held a forum at the National Academy of Sciences on March 13, 2001.
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and how satisfied building users are with the environment that has been created. POE has been seen as one of a number of practices aimed at understanding design criteria, predicting the effectiveness of emerging designs, reviewing completed designs, supporting building activation and facilities management, and linking user response to the performance of buildings.
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For organizations seeking to link facility design and business goals, a POE approach could be used that combines assessment of the physical condition of the building and its systems with assessment of user comfort on such topics as indoor air quality and ventilation rates, lighting levels and contrast conditions, building (not occupant) noise levels, and indoor temperature (thermal comfort)
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Through active involvement in the evaluation process, the attitude of building occupants can be improved and proactive facility management that responds to building users' values can be facilitated. Barriers to Conducting Post-Occupancy Evaluations Despite these benefits, only a limited number of large organizations and institutions have active POE programs.
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the Massachusetts Division of Capital Planning and Operations, which links POE with pre-design programming of public buildings: POEs have been used to develop and test prototype concepts for state police stations, child care centers, and vehicle maintenance and repair stations, resulting in savings of cost and time in the programming, design, and construction of new facilities. · Bell Canada and the World Bank: Both organizations have attempted to use POE as an asset management tool for space planning.
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Create simple databases that can be accessed by key words and that use simple methods to display overall results to aid interpretation. Ideally, a database should include the design hypotheses and assumptions for each project, the specific measures used to test the hypothesis, before and after photos of the space, brief summaries of the data, some analyses of cost, size and materials, key lessons learned, connections to other studies, connections to the full research findings before and after, and recommendations for future designs.
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Performance criteria for POEs for individual buildings are based typically on the stated design intent and criteria contained in or inferred from a functional program. Measures include indicators related to organizational and occupant performance, such as worker satisfaction and productivity, and safety and security, but may also include measures of building performance as perceived by users such as air quality, thermal comfort, spatial comfort, ergonomics, privacy, lighting comfort, noise (from the building and offices)
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State Department, among LEARNING FROM OUR BUILDINGS others, have used lessons from POE surveys to improve the design of federal buildings, to lower operating and maintenance costs, and to provide quality assurance. The Naval Facilities Engineering Command and the Army Corps of Engineers, among others, have used POE data to design buildings that better meet user needs and help to support the retention of military and civilian staff.
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