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2. Background
Pages 5-9

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From page 5...
... The 7 program service centers review complex claims, maintain beneficiary records, and perform functions that are required because of the SSAts reliance upon paper records, and because data base and systems inadequacies require that the more complex claims and change-of-status actions receive special manual handling.
From page 6...
... In its "Recommended Design Concept for the Future SSA Process,"2/ the GAS outlined in 1977 a design concept that emphasizes on-line, integrated data base techniques, and whose major features are that: Local offices would continue to be the primary point for dealing with the public. All claims for cash benefits and post-entitlement events would be received at local offices.
From page 7...
... SSA's Office of Advanced Systems commissioned independent studies by contractors on four significant subjects: human factors, privacy/security/freedom of information, systems engineering, and data base design. The GAS carried its documentation of the present process through three levels of the functional hierarchy, and developed performance specifications for
From page 8...
... for the system acquisition. FEDERAL PROCUREMENT OF MAJOR COMPUTER SYSTEMS Besides the existing federal procurement regulations, two major policies govern the planning for the acquisition of major computer-based systems by federal agencies.
From page 9...
... 9 In a December 1977 memorandum to the Commissioner of Social Security, the Under Secretary of Health, Education, and Welfare, after reviewing the SSA Advanced Systems Project, stated that it "should proceed without conceptual change or redirection." This memorandum is understood by the GAS staff as constituting approval of a mission needs statement.


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