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2 The Role of Collaborative, User-Driven Dialogue in Linking Knowledge with Action
Pages 7-14

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From page 7...
... ; knowledge users (decision makers, such as city managers, farmers, consumers, or politicians (e.g., those who ultimately take action or make the decisions that initiate action) ; and program managers who often bridge those two groups, attempting to ensure that what the knowledge producers develop assists the users in making their decisions and in taking action.
From page 8...
... This leads to the important role of program managers and the boundary organizations within which they operate in promoting effective dialogues between knowledge producers and users. The Importance of Program Managers and Boundary Organizations Program managers and boundary organizations that successfully link knowledge with action tend to bridge both the barriers that separate disciplines and those that separate knowledge production and application.
From page 9...
... Each set of investigators within a region was asked to design a research agenda in partnership with stakeholders in their particular regions. In their longer-term collaboration, the investigators experimented with public forums, regular and sustained meetings, proactively seeking opportunities to participate in technical or professional meetings, disseminating material through websites and targeted publications, identifying research partners who sit in resource management agencies, and a range of other techniques.
From page 10...
... . Houston Advanced Research Center: Informing the Development of Clean Air Policy in Houston Public policy leaders in the Houston-Galveston area needed better scientific information upon which to base policy decisions regarding compliance with federal clean air standards.
From page 11...
... Defining the Problem Workshop participants suggested that programs seeking to link knowledge with action are more likely to be effective when program managers and other parties strive first to understand both the problem and what information decision makers need in order to develop a solution. To ensure
From page 12...
... . While the inclusion of another type of academic was useful, we soon realized that actual decision makers needed to be at the table to help frame their challenges and information needs, and to participate in a "negotiation" with the scientific community about what was desirable and feasible.
From page 13...
... In many cases, the stakeholder community can offer data, analytic capabilities, insights and understanding of relevant problems that can contribute to the assessment." Another participant, who trains other program managers in a user-engagement process called "joint fact finding," finds that enabling decision makers and stakeholders to have input into the science or to participate in fact finding helps them find common ground. He stated: "Mutual respect and trust are essential to joint fact finding that involves diverse stakeholders.
From page 14...
... 3. How that information should be communicated: According to one participant: "If the purpose of the effort is to convey insights to decision makers, communication during the problem formulation stage is important to ensure that useful assessment endpoints are identified and pursued.


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