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9 Exploring Ways to Encourage and Implement Greater Uses of Dispute Resolution Best Practices
Pages 43-48

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From page 43...
... The Center studies economics, finance, and dispute resolution because there is tremendous interest from the construction professionals who are operating in this rapidly changing environment. Industry issues include project financing methods in the wake of the Enron collapse; the impact of the September 11, 2001, attacks on insurance, surety, and international ventures; and an increase in litigation, either real or perceived.
From page 44...
... SOURCE: NAVFAC Claims Study. FIGURE 9.2 NAVFAC Claims Study.
From page 45...
... On the contractor side, contract interpretation, project management, and communication were cited as reasons. A 2003 CCIS workshop in Texas helped identify specific research investigation that would benefit the industry in the areas of economics, finance, and dispute resolution.
From page 46...
... . Other factors that were key for implementing practices successfully included: Resources ⎯Provide adequate resources in a timely manner ⎯Use incentives to drive implementation ⎯Develop tools to improve implementation Measurement ⎯Measure degree and impact of implementation ⎯Analyze data to take actions Documentation ⎯Document self-auditing results ⎯Document implementation goals and plans Self-auditing Capability ⎯Audit organizational implementation on a regular basis ⎯Track degree of implementation ⎯Document findings
From page 47...
... To adopt effective dispute resolution practices, the construction industry needs to raise awareness among organizations, allocate resources for dispute resolution, educate project teams and legal departments, and develop appropriate contract clauses. Furthermore, organizations need to see measurable results as well as successful case studies to gain confidence in new practices and policies.


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