Health Literacy, eHealth, and Communication Putting the Consumer First: Workshop Summary (2009) / Chapter Skim
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5 Emerging Tools and Strategies
5 Emerging Tools and Strategies
Pages 73-84
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for AHRQ's Health Information Technology (health IT) initiative.
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AHRQ views health information technology as including personal health records, electronic health records, and health information exchange. The guide covers a number of different types of technology that can be used to convey health information to various audiences, including Internet websites, touch screen kiosks, personal wireless devices (e.g., cell phones, BlackBerrys, and personal digital assistants or PDAs)
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The recommended process is to draft a prototype, conduct a team review and a review by health-literacy experts, Resource Center for Health Information Technology at http://healthit.ahrq.gov/portal/ server.pt/gateway/PTARGS_0_3882_803031_0_0_18/LiteracyGuide.pdf.
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When developing programs for these devices for use by adults with limited literacy, reliance on text should be minimized, and text messaging should be simplified. There are a number of ways to make home monitoring devices such as glucometers and blood pressure cuffs easier to use including limiting the number of steps needed to use the device, using large keys with clear
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Brach concluded by saying that, in thinking about the future it is important to start incorporating literacy and health literacy considerations into the development of personal health records and ePrescribing. Discussion George Isham, M.D., M.S.
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Friedman, Ph.D. Deputy National Coordinator for Health Information Technology Department of Health and Human Services Healthy People is a comprehensive set of national 10-year objectives that provide a framework for public health priorities and actions, Harris explained.
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Public forums, a blog and a wiki will provide an opportunity for input from the public about how health literacy is important and the role that health literacy should play in the development of the framework for Healthy People 2020. Friedman said that it is fascinating, exciting, and an enormous challenge to combine health literacy, health information technology, and health communications as a major foundational element of the Healthy People 2020 activity.
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As mentioned earlier, there is a Health Communication and Health Information Technology subgroup. The group's task is to determine how health communication, health literacy, and HIT can provide an infrastructure for the achievement of Healthy People 2020.
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Another participant asked if the primary goal or vision of Healthy People 2020 is as global as improving the health of the nation or is more specifically focused on reducing disparities. Health information technology is very broad.
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Much of the discussion and effort surrounding health literacy has focused on trying to reduce the demands. Some of the other measures in Healthy People 2010 concern people's use of the Internet for health information.
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There is a dialogue between the federal interagency group and the public advisory group. A public comment page has been added to the Healthy People website and everyone is urged to ask questions and make comments.
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