Memorial Tributes Volume 14 (2011) / Chapter Skim
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JOSEPH M. JURAN
JOSEPH M. JURAN
Pages 150-159
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From page 151... ...
He was elected a member of NAE in 1988 for "pioneering contributions in developing the practice of statistical quality control, and in developing engineering design principles base on statistical concepts." Joseph Moses Juran was born on December 24, 1904, in Romania. Eight years later, the family immigrated to Minneapolis to escape poverty and the threat of violence against Jews.
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From page 152... ...
from the American Society for Quality Control, any one of which is considered the capstone of a career; Joseph went on to contribute for another 40 years. By the time he was 20, Juran had held 16 jobs, including his first job selling the Minneapolis Tribune at a streetcar stop.
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From page 153... ...
During this time he became a founding member of the American Society for Quality Control (ASQC)
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From page 154... ...
are listed here: • On the cost of poor quality: "In the U.S.A., about a third of what we do consists of redoing work previously done." • On the definition of quality: "Quality is fitness for use." • On quality control: "For quality in the sense of freedom from deficiencies, the long-range goal is perfection." • On innovation: "Improvement means the organized creation of beneficial change; the attainment of unprecedented levels of performance. A synonym is ‘breakthrough.'" • More on innovation: "To achieve improvement at a revolutionary pace requires that improvement be made mandatory -- that it become a part of a regular job, written into the job description." • On standards/standardization: "Without a standard, there is no logical basis for making a decision or taking action." • On top management commitment: "Observing many companies in action, I am unable to point to a single instance in which stunning results were gotten without the active and personal leadership of the upper managers." • On total quality management (TQM)
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From page 155... ...
The center focuses on rigorous research, educating scholars, and the discovery, dissemination, and teaching of quality leadership in the United States and around the world. In 2000, the American Society for Quality (ASQ)
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From page 156... ...
Now, you'll have to watch me eat mine.' He was obviously working hard, his desk covered with papers. It was the first time I had seen him in several years, and although he was slower afoot there was nothing, literally nothing, lacking in his mental agility.
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From page 157... ...
His amazing journey began when Theodore Roosevelt was in the White House and Hitler, a failed art student. He persevered through grinding poverty in the early days, endless wars, a frightening depression, family problems, and a complete lack of social skills resulting from the upbringing he had.
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From page 158... ...
And Uncle Nat, who never bore a grudge about his poverty years, studied architecture at MIT, switched to the movie business, and became an Oscar winning director. And my Dad, overcoming the demons from a bitter childhood to achieve worldwide prominence in his chosen field of managing for quality.
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