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Increasing National Resilience to Hazards and Disasters The Perspective from the Gulf Coast of Louisiana and Mississippi: Summary of a Workshop (2011) / Chapter Skim
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5 Critical Infrastructure
Pages 51-56

The Chapter Skim interface presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter.
Select key terms on the right to highlight them within pages of the chapter.


From page 51...
... Martin Institute Professor of Engineering at the Uni versity of Maryland, College Park. "When a major part of the infrastructure that supports a community goes under, the community can go under at the same time." In the second panel of the workshop, four representatives of major utilities, Marcia St.
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From page 52...
... "We had some employees up to 6 months working in water utilities throughout North America." Another important lesson of Katrina was learning how to respond to the financial impact of losing both a major portion of a customer base and strong bond ratings. The agency sought to keep in touch with its customers around the country who still owned abandoned homes.
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From page 53...
... PUBLIC TRANSPORTATION: JUSTIN AUGUSTINE The business of public transportation is to move people. Doing so requires both equipment and people, observed Justin Augustine, chief executive officer of the New Orleans Regional Transit Authority and vice president of Veolia Trans portation.
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From page 54...
... It has 15,500 miles of transmission line, 100,000 miles of distribution line, 30 fossil fuel plants, and nine nuclear power plants. Resilience is a core value of the company, said Greg Grillo, director of trans mission project management construction and incident commander for Entergy.
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From page 55...
... We make the best decisions we can with the information we have at that time, and we think we've done a good job so far." COMMUNICATIONS: FRANK WISE Business continuity and disaster recovery are also part of Verizon's "DNA," said Frank Wise, executive network director for Verizon Wireless in Florida. "We aren't the cheapest provider out there from the wireless service perspective, so we pride ourselves on being the most reliable." Wise agreed that logistics are critical, even before a disaster strikes.
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Key Terms

  • public transportation
  • critical infrastructure
  • sea level
  • below sea
  • drinking water

  • greg grillo
  • wastewater treatment
  • frank wise
  • continuity plan
  • justin augustine

  • following katrina
  • water industry
  • mississippi river
  • disaster recovery
  • assistance following

  • treatment plant
  • water board
  • transit authority
  • ing below
  • fuel plants

  • employees time
  • preparation requires
  • maintain effective
  • quickly moved
  • viable wastewater

  • water quality
  • veolia transportation
  • future climate
  • personal affairs
  • wise business


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