Facilitating State Health Exchange Communication Through the Use of Health Literate Practices Workshop Summary (2012) / Chapter Skim
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Appendix C: Statement on Health Plan Leadership in Advancing Health Literacy and Clear Health Communication
Appendix C: Statement on Health Plan Leadership in Advancing Health Literacy and Clear Health Communication
Pages 95-102
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From page 95... ...
Our members provide health and supplemental benefits to more than 200 million Americans through employer-sponsored coverage, the individual insurance market, and public programs such as Medicare and Medicaid. AHIP advocates for public policies that expand 95
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The report highlights strat egies that particular organizations or professions can take to further the key goals identified to improve health literacy.1 Promoting change in the health care system through improved health information and communication, informed decision making, and developing and disseminating health information that is accurate, accessible, and actionable can have a demonstrable impact on the health and quality of life of millions of Americans. Research shows clearly that health and benefits information plays an important role in the health status of individuals, and that those with poor health literacy who cannot easily access, understand, and act upon such information are more likely to experience poor health, less likely to be engaged in their care, have a harder time managing their chronic diseases, and more likely to incur significantly higher than necessary health care costs as a result.
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From page 97... ...
Because it brings together stakeholders from across the system, today's IOM meeting offers a unique opportunity at an important juncture to identify patient needs and share strategies at a time when tens of millions of previously uninsured Americans soon will have insurance coverage. Nearly nine out of ten adults have difficulty using health information to make informed decisions about their health, profoundly affecting their health and access to care.
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From page 98... ...
It is focused on increasing awareness of health literacy and encouraging the development or expansion of health literacy programs. In addition, the task force identifies and develops tools to help health plans start up and advance their programs and share information and best practices.
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From page 99... ...
Finally, we are beginning to see the emergence of health planbased research from plans that are interested in contributing to the body of evidence about health literacy and its potential. Our biannual health plan surveys on disparities in health, funded by the Robert Wood Johnson Foundation, reveal increased activity in the foundational elements of health literacy programs, such as assessments and dissemination of low-literate materials, development of organiza tional policies, and training of staff.
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From page 100... ...
IV. COMMON APPROACHES TO IMPROVING HEALTH LITERACY Through national surveys, outreach, and interviews with our member plans, we have identified eight common approaches that could serve as models to assist other entities in improving health literacy: • Assess the organization to determine if an infrastructure exists to provide clear, easy to use information.
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From page 101... ...
It is our hope that today's IOM meeting will advance the ongoing dialogue about how to infuse health literacy into care deliv ery and also pave the way for mechanisms that allow all entities to share information and tools across the health care system as the federal govern ment, states, consumers, providers, and health plans gain experience in how to provide the structure and resources for consumers to use their health benefits and health information to their best advantage.
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