Predicting Outcomes of Investments in Maintenance and Repair of Federal Facilities (2012) / Chapter Skim
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2 Outcomes and Risks Associated with Investments in Maintenance and Repair
2 Outcomes and Risks Associated with Investments in Maintenance and Repair
Pages 27-37
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From page 27... ...
A facility's overall performance is a function of the interactions of those systems and components, of interactions with the occupants, of the original design, and of operations and maintenance procedures. How long facilities' systems and components actually perform at a satisfactory level (service lives)
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From page 28... ...
When federal facilities managers identify specific maintenance and repair requirements in funding requests, the funding for maintenance activities is typically presented as one lump sum and individual repair projects above some dollar threshold are identified separately. Projects that are identified as required but not funded make up the bulk of the backlog of deferred maintenance and repair projects.
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From page 29... ...
• Routine repairs to restore a system or piece of equipment to its original capacity, efficiency, or capability. • Emergency service calls or requests for system or equipment repairs that -- unlike preventive maintenance work -- are unscheduled and unanticipated.
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From page 30... ...
They are grouped by their primary purposes in recognition that an outcome can be related to more than one purpose. TABLE 2.1 Beneficial Outcomes Related to Investments in Maintenance and Repair Mission- Compliance- Condition- StakeholderRelated Related Related Efficient Driven Outcomes Outcomes Outcomes Operations Outcomes Improved Fewer accidents Improved condition Less reactive, Customer reliability and injuries unplanned satisfaction Reduced backlog maintenance and Improved Fewer building- of deferred Improved repair productivity related illnesses maintenance and public image repairs Lower operating Functionality Fewer insurance costs claims, lawsuits, Efficient and regulatory Lower life-cycle space violations costs utilization Cost avoidance Reduced energy use Reduced water use Reduced greenhouse gas emissions
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From page 31... ...
In such facilities as hospitals, research laboratories, museums, and military headquarters, those services are required 24 hours per day, 365 days per year to keep people safe and comfortable, to power equipment and computers, to ensure the integrity of research experiments, and to provide the constant temperature and humidity needed to protect cultural and historical artifacts, and works of art. Maintenance and repair activities are undertaken to ensure that mechanical, electrical, heating, ventilation, air-conditioning, and other systems are reliable and can perform without substantial interruptions, so that agencies can operate continuously on a routine basis, and during and after military operations, natural disasters, or manmade crises.
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From page 32... ...
They include regulations related to accessibility for people who have disabilities, potable water quality, occupational safety and health, and life-safety codes for fire suppression. Maintenance and repair activities that are undertaken to comply with regulatory standards include the replacement of obsolete, worn out or leaking plumbing components to bring them up to current standards and codes, the installation or modification of equipment to support accessibility for workers and members of the public who have disabilities, and preventive maintenance and testing of fire suppression and other life-safety systems.
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From page 33... ...
This is an amount, expressed in terms of dollars, of the total deferred maintenance and repair work necessary to bring facilities back to their original designed performance capability, including updates required to meet current building and life-safety codes. The importance of the existence of deferred maintenance is that it "implies that the quality and/or reliability of service provided by infrastructure on which maintenance has been deferred is lower than it should be, and thus the infrastructure is not or will not later be adequately servicing the public" (Urban Institute, 1994, p.
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From page 34... ...
Examples include lubricating equipment components to avoid replacing the entire system, fixing minor roof leaks to avoid total roof replacement, applying protective coatings to avoid replacing the siding on a building or to avoid replacing equipment because of corrosion, and realigning equipment periodically to avoid shortening of service life due to wear and tear. Timely maintenance and repair can also avoid the need to keep large inventories of spare parts on hand and avoid unplanned service calls.
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From page 35... ...
RISKS POSED BY DETERIORATING FACILITIES The beneficial outcomes that can result from maintenance and repair investments are related not only to the total resources invested, but to how those resources are invested. Because the demands for resources for all federal programs will exceed available resources in coming years, priorities will need to be established for investments, and tradeoffs will need to be made.
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From page 36... ...
. Adverse events include more interruptions or stoppages of operations, more accidents, injuries, and illnesses, more lawsuits and insurance claims, increased operating costs, shortened service lives of equipment and components, failure to meet public policy objectives, and damage to the federal government's public image.
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From page 37... ...
• Risk to efficient operations. The risks related to underperforming facilities that drive up agency operating costs; related to customer dissatisfaction; and related to practices that fail to result in cost avoidances and other operational efficiencies.
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