Predicting Outcomes of Investments in Maintenance and Repair of Federal Facilities (2012) / Chapter Skim
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6 Findings and Recommendations
6 Findings and Recommendations
Pages 78-87
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From page 78... ...
• What strategies, measures, and data should be in place to determine the outcomes of facilities maintenance and repair investments? How can those strategies, measures, and data be used to improve the outcomes of investments?
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From page 79... ...
When federal facilities program managers identify maintenance and repair requirements, they typically include projects that focus on objectives related to a mission, to compliance with safety and health regulations, to improving facility condition or extending service life, to efficient operations, or to stakeholder-driven TABLE 6.1 Beneficial Outcomes Related to Investments in Maintenance and Repair Mission- Compliance- Condition- StakeholderRelated Related Related Efficient Driven Outcomes Outcomes Outcomes Operations Outcomes Improved Fewer accidents Improved Less reactive, Customer reliability and injuries condition unplanned satisfaction maintenance and Improved Fewer building- Reduced backlog Improved public repair productivity related illnesses of deferred image maintenance and Lower operating Functionality Fewer insurance repairs costs claims, lawsuits, Efficient and regulatory Lower life-cycle space violations costs utilization Cost avoidance Reduced energy use Reduced water use Reduced greenhouse gas emissions
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From page 80... ...
(Risks can also be related to geography, climate, and other factors.) Risks associated with deteriorating facilities and systems include risks to federal agencies' missions; to safe, healthy, and secure workplaces; to the government's fiscal soundness and public image; to efficient operations; and to the achievement of public policy objectives related to energy independence and environmental sustainability.
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From page 81... ...
Finding 4. Excess, underutilized, and obsolete facilities constitute a drain on the federal government's budget in costs and in forgone opportunities to invest in the maintenance and repair of mission-supportive facilities and to reduce energy use, water use, and greenhouse gas emissions. Federal agencies report that they operate and maintain about 45,000 facilities that have become excess with respect to their missions or are underutilized.
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From page 82... ...
grants federal employees eligibility to telework and requires all federal agencies to establish telework policies. As the policies are implemented, there will be oppor tunities to reduce the overall federal facilities footprint further and to achieve substantial reductions in long-term maintenance and repair requirements and a more sustainable portfolio of federal facilities.
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From page 83... ...
When failures do occur, some companies, such as GM, conduct a "root-cause analysis" to determine why they happened, determine the appropriate solutions, and then share the lessons learned with the managers of other facilities that may be at risk for similar failures. Root-cause analysis is a basic premise of reliabilitycentered maintenance, which is used by many industries, and is also being used to some degree in some federal agencies, including NASA and the Smithsonian Institution.
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From page 84... ...
The lack of common approaches makes it difficult to compare the effectiveness of maintenance and repair investments among federal agencies, to compare the benefits and pitfalls of different investment strategies, and to benchmark performance for the purpose of continuous improvement. Between 2004 and the end of 2010, the Federal Real Property Council of the Office of Management and Budget issued guidance focused on improving the strategic management of federal buildings and structures, improving the management of the condition of facilities, developing asset management plans, implementing
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From page 85... ...
To the extent possible, data should be collected uniformly among federal agencies so that they will be more uniform and support the development of governmentwide performance measures and the greater use of benchmarking for agency practices and investment strategies. Finding 9. Additional research and collaborative efforts are needed to continue to develop rapid and effective data-collection methods (such as the use of sensors and visual imaging devices)
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From page 86... ...
. To better manage the economic, physical, and environmental risks associated with facilities ownership, the federal government and its agencies should embark on a coordinated, funded, and sustained effort to dispose of excess and underutilized facilities. They should also proactively reduce their total facilities footprint through alternative work strategies and other measures.
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From page 87... ...
. Federal agencies should continue to participate in and take advantage of collaborative efforts to develop rapid and effective data-collection methods (such as the use of sensors and visual imaging devices) , to develop data-exchange standards that allow inter perability o of data and software systems, to develop the empirical information needed for robust prediction models, and to develop practices that will reduce the cost of data collection and eliminate human error and bias.
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