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7 Implementing a Risk-Based Strategy for Investments in Federal Facilities' Maintenance and Repair
Pages 88-108

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From page 88...
... Topics include measures of outcomes, linking maintenance and repair investments and outcomes to a mission, guidelines for developing an annual funding request, predicting outcomes of a given level of investment in maintenance and repair, and methods for identifying risks related to deteriorating facilities. Because missions, programs, culture, and practices vary widely among federal agencies, each agency will need to adapt the committee's guidance and examples to its own situation.
From page 89...
... Government-wide measures to track greenhouse gas emissions are being developed. In Chapter 3, the committee identified engineering-research-based indexes and models that can be used to measure the physical condition of buildings, building components, and some types of infrastructure.
From page 90...
... An index to measure outcomes related to building functionality was also identified. In this chapter, the committee identifies data sources and methods for devel­ oping measures related to reliability, accidents and injuries, building-related illnesses, claims and lawsuits, efficient operations, life-cycle costs, customer satisfaction, and public image.
From page 91...
... and other engineering-based condition indexes identified in Chapter 3 Reduced backlog of deferred Total cost of deferred maintenance and repairs maintenance and repairs as reported to Federal Accounting Standards Advisory Board Efficient Less reactive or unplanned Ratio of planned maintenance to reactive operations maintenance maintenance Lower operating costs Operating costs Lower life-cycle costs Return on investment Net present value Service life extension (years) Cost avoidance Net present value of maintenance and repair Reduced energy use Total energy use in British thermal units (Btu)
From page 92...
... Reliability of building systems and components and some types of infrastructure can also be predicted from the probability of failure by using the physical condition indexes and models of service life and remaining service life described in Chapter 3. Productivity.
From page 93...
... Facilities managers should be able to cut down on building-related illnesses by gathering and carefully tracking temperature and other indoor environmental attributes to ensure that they stay within acceptable ranges according to scientific studies or state-of-the-art industry standards and through preventive maintenance activities like those identified in Chapter 2. One indicator of potential problems related to indoor environmental quality is the type of customer service calls received.
From page 94...
... . They can be used not only to quantify physical condition but to predict the probability of failure of building and infrastructure components on the basis of service life and remaining service life.
From page 95...
... LINKING MAINTENANCE AND REPAIR INVESTMENTS AND OUTCOMES TO MISSION As noted in Chapter 1, most federal agencies have developed asset management plans that are intended to "help agencies take a more strategic approach to real property management by indicating how real property moves the agency's mission forward, outlining the agency's capital management plans, and describing how the agency plans to operate its facilities and dispose of unneeded real property, including listing current and future disposal plans" (GAO, 2011b, pp.
From page 96...
... • Methods to be used for implementing maintenance and repair investments (such as preventive maintenance, recurring maintenance, and third-party financing)
From page 97...
... Facilities (Type) Components Measures Repair Activities of Investment Enable Reliability X percent To be determined Electrical X percent reliability on Preventive Loss of power mission of critical (TBD)
From page 98...
... If agencies are still targeting maintenance and repair investments to facilities that are excess, obsolete, underutilized, or slated for disposition or demolition, they should clearly indicate where and why.
From page 99...
... Maintenance and repair activities can be delivered through programs for preventive maintenance, programmed major maintenance, replacement, or in some cases, public-private partnerships or third-party financing (such as through energy savings performance contracts)
From page 100...
... The costs of maintenance activities and repair projects can be verified through parametric estimates, estimates by agency experts, collection of estimates from subordinate organizations, knowledge-based condition assessments, or any other method that facilities program managers might use that has credibility in the organization. The methods to be used for executing maintenance activities or repair projects (such as programmed major maintenance or third-party financing)
From page 101...
... TABLE 7.3  Hypothetical Template for Setting Priorities Among Maintenance and Repair Activities to Be Included in an Annual Funding Request Projects Classified Type and Level by Critical Mission- Mission- Outcomes Other of Potential Systems and Critical Supportive Method of to Be Potential Risks If Not Components Facilities Facilities Costs of Projects Delivery Achieved Benefits Funded Risk Ratings By category By category By category Determined at Preventive All the Additional Narrative with As calculated established established established time of funding maintenance outcomes information supporting using CRR or in longer- in longer- by longer- request (conduct programmed major that apply as required quantitative other process range range range knowledge- maintenance; established for well- data (see below) maintenance maintenance maintenance based condition energy savings in longer- informed strategic plan strategic plan strategic plan assessments performance range decision where contract; public- maintenance making appropriate)
From page 102...
... This step is intended to ensure that the most critical requirements rise to the top of the funding requests and that senior decision-makers understand the implications of not funding maintenance activities or particular repair projects in the relevant fiscal year. It is also intended to provide greater transparency, credibility, and accountability in budget formulation and execution.
From page 103...
... More detailed analyses will be more appropriate for the development of annual funding requests. It is essential first to identify the vulnerabilities of federal facilities, systems and components, and then evaluate the vulnerabilities in the context of importance to mission fulfillment.
From page 104...
... Although the first method was applied to a single area and the second was applied at regional and national levels, both followed risk-analysis principles, including identifying critical assets, examining their vulnerability, and setting priorities for their protection. For individual facilities, systems, and components, traditional engineering approaches can be applied to priority projects.
From page 105...
... However, some perform beyond expectations and others fail far more rapidly than expected. Consequently, it is essential that facilities program managers use knowledge-based inspection practices and set inspection, maintenance and repair schedules that recognize the reality that some critical components of important assets will fail before they are expected to.
From page 106...
... . It is not the intent of the present committee to suggest that agencies "reinvent" groupings, rather they should use a logical, reasonably comprehensive approach that is compatible with their facilities management approach and regulations.
From page 107...
... Once the POF and FC ratings are established for each component category and for the subcategories, the component risk rating (CRR) can be calculated.
From page 108...
... 108 PREDICTING OUTCOMES OF INVESTMENTS IN FEDERAL FACILITIES about 60 CRRs per agency. Once the CRRs ratings have been established by the facility management program, they should be reviewed by senior-decision-makers to ensure "buy-in" at all levels of the organization.


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