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Wayfinding and Signing Guidelines for Airport Terminals and Landside (2011) / Chapter Skim
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Appendix A
Pages 207-211

The Chapter Skim interface presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter.
Select key terms on the right to highlight them within pages of the chapter.


From page 207...
... * SEPARATE FORM FOR EACH LOCATION THAT WILL BE OBSERVED Question Count Where is baggage claim Where are the washrooms Where is the food court Etc Etc Etc Etc Etc Etc (room for fill in Q's)
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From page 208...
... TIME ____________________ DATE __________________________ LOCATION ________________________________________________________ * QUESTIONS ARE BASED ON INTERVIEW WITH STAFF AT INFORMATION DESK Question Count Where is baggage claim Where are the washrooms Where is the food court Etc Etc Etc Etc Etc Etc (room for fill in Q's)
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From page 209...
... PLS PUT BOX AROUND EXAMPLE EXAMPLE Curbside to Check in Gate Sign function: list check in gates for each airline Sign location: on pillar about 15 m to right of entrance B Concern: did not see sign at first since too far from entrance B, desired airline was not listed Curbside to Check in Gate PLS REPEAT FOR EACH ITEM BELOW Sign function: Sign location: Concern: To boarding pass machines To oversize luggage To currency exchange Check in Gate to Security Security to Departure Gate To washroom To stores To lounges
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From page 210...
... Time from sign to gore: ___________ (D) Maximum potential lane change time _______________ (10, 17, 24 sec)
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From page 211...
... Comprehension: ________________________________________________________ Consistency: ___________________________________________________________ (colour/layout, terminology, location) Information Load: _______________________________________________________ For map signs only _____________________________________________________(Orientation, clarity of graphics, simplicity of graphics, appropriate information)
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Key Terms

  • airline sign
  • current airport
  • indicate name
  • potential lane
  • lane change

  • list check
  • question count
  • boarding pass
  • desired airline
  • observed question

  • maximum potential
  • airport research
  • name badge
  • separate form
  • item below

  • prior airport
  • pls repeat
  • below sign
  • change time
  • etc etc

  • food court
  • baggage claim
  • currency exchange
  • terminal road
  • court etc

  • oversize luggage
  • exchange check
  • map signs
  • gate sign
  • current signs


    • This material may be derived from roughly machine-read images, and so is provided only to facilitate research.
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