The National Academies Press

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Pages 53-76

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From page 53... ... At one time, parking was just a necessary function airports had to provide their patrons, but was little more than an afterthought compared with terminals and runways. Today, parking is one of the largest sources of unencumbered revenue for an airport as well as one of its largest sources of complaints by travelers -- and the employees. Read the entire page →
From page 54... ... • Provide an adequate number of level and row markers throughout the garage. 54 Wayfinding and Signing Guidelines for Airport Terminals and Landside Read the entire page →
From page 55... ... • Parking rates Aids decision-making Entry to Parking Facility • Garage or lot identification • Parking status Basic: Open or Full Detail: Number of spaces available and their location • Parking regulations • Towing policies and contact number • Parking rates Preferably post prior to entry with sufficient time/space to exit out of the parking entrance lane if driver elects not to park after seeing rates. • Speed limit within parking facility • Height restrictions/warnings • Notice to watch for pedestrians Vehicular Perspective • Directional signs to destinations Park Exit Location Materials Message Symbols • Parking Designations No parking Handicap parking Reserved parking Maximum 1-hour parking • Mounting considerations • Regulatory and traffic control Pedestrian Perspective • Level/section/aisle identification • Pay-on-foot messages • Trailblazer directional signs to destinations To terminal To baggage claim To stairs To elevators • Informational signs Assistance/emergency call boxes Automated External Defibrillators No smoking • Mounting/placement considerations Exit from Parking Facility • Exit lane identification Cash only Credit only Express exit • Parking rates • Directions after exiting Return to terminal Airport exit Figure 4.1. Read the entire page →
From page 56... ... Signing to identify and direct patrons to these terminal-access locations must be presented to pedestrians, e.g., after a person has parked their vehicle and needs to proceed to a terminal. Signs 56 Wayfinding and Signing Guidelines for Airport Terminals and Landside Photo credit: Chris Cunningham Figure 4.2. Read the entire page →
From page 57... ... with the appropriate directional arrow. 4.3 Sign Categories The sign type family is the catalog of all directional, identification, and informational signing applications. Read the entire page →
From page 58... ... As the choices continue to expand, the task of remembering where you parked 58 Wayfinding and Signing Guidelines for Airport Terminals and Landside Figure 4.4. Examples of parking arrow applications. Read the entire page →
From page 59... ... Such payment stations are most often placed so that patrons must pass one payment station, or a bank of payment stations, just prior to entering the parking facility. Be it at the end of a sky bridge, prior to exiting the terminal, at a shuttle bus shelter, or in an elevator lobby, signing should clearly identify the location of the pay stations. Read the entire page →
From page 60... ... 4.3.3.3 Row/Level Markers and Other Visual Themes For parking garages, each level should be numbered from the ground level and up with explanatory terminology added for clarification, such as, for example, "Terminal Level." 60 Wayfinding and Signing Guidelines for Airport Terminals and Landside Read the entire page →
From page 61... ... The placement of the call boxes is critical, and signing Parking 61 Source: Naughton & Associates. Figure 4.5. Read the entire page →
From page 62... ... 62 Wayfinding and Signing Guidelines for Airport Terminals and Landside Source: Naughton & Associates. Figure 4.6. Read the entire page →
From page 63... ... Parking 63 Source: Naughton & Associates. Figure 4.8. Read the entire page →
From page 64... ... The wayfinding experience is continued inside the elevator cab. This type of sign is important for persons looking for their vehicle. Read the entire page →
From page 65... ... At the minimum, signing should be placed so that an individual can see either the location or directional signs to AEDs over the tops of vehicles. By placing AEDs near emergency/assistance call boxes, a flashing beacon can be used to further draw attention to these medical devices. Read the entire page →
From page 66... ... 66 Wayfinding and Signing Guidelines for Airport Terminals and Landside Figure 4.14. An example of MUFIDs at Cell Phone Lots (Tampa International Airport) Read the entire page →
From page 67... ... Parking 67 Figure 4.15. Roadway sign providing information as to the availability of parking in each parking facility. Read the entire page →
From page 68... ... 68 Wayfinding and Signing Guidelines for Airport Terminals and Landside Figure 4.17. Once inside the garage additional signs indicate the availability of parking within a particular area. Read the entire page →
From page 69... ... These Advanced Parking Management Systems (APMS) are gaining popularity at airports and collective guidance has been provided by the Federal Highway Administration regarding APMS65. Read the entire page →
From page 70... ... Reference Section 6.5.3 for additional information on typography. 70 Wayfinding and Signing Guidelines for Airport Terminals and Landside Read the entire page →
From page 71... ... For wayfinding messages, text using upper and lowercase letters with initial caps is easier to read than all uppercase lettering. 4.4.4 Arrows The placement of arrows on sign faces should conform to a uniform standard. Read the entire page →
From page 72... ... Proper materials and design must be used for the specific viewing angles present for a specific sign location. Candidate sign materials should 72 Wayfinding and Signing Guidelines for Airport Terminals and Landside Read the entire page →
From page 73... ... be viewed in daylight and dusk conditions to ensure that there is adequate contrast when the sign is not lit. 4.5.3 Sign Structures The following are the types of general sign mounting frequently found in parking facilities: • Overhead Suspended -- signs that are suspended from the ceiling using a cable or break-away fastening system. Read the entire page →
From page 74... ... • Develop an in-house expertise: Large airports should have one person responsible for managing accessibility issues while small and medium size airports should have specific departmental responsibilities for accessibility. 74 Wayfinding and Signing Guidelines for Airport Terminals and Landside Read the entire page →
From page 75... ... 4.7.1.2 Documentation All accessibility documents for tactile signs for the visually impaired should consist of the following parts: Sign Placement: • Distance of the sign from doors and entrances and • Height of perpendicular wall signs and overhead signs from the floor. Sign Dimensions: • Separation of fonts from Braille, • Separation of font and Braille from the edge of the sign, and • Distance of the top and bottom of the font from floor. Read the entire page →
From page 76... ... Paint specification: • Specify foreground and background color of materials and • Specify matte finishing. 76 Wayfinding and Signing Guidelines for Airport Terminals and Landside Read the entire page →

From page 53...

... At one time, parking was just a necessary function airports had to provide their patrons, but was little more than an afterthought compared with terminals and runways. Today, parking is one of the largest sources of unencumbered revenue for an airport as well as one of its largest sources of complaints by travelers -- and the employees.