Skip to main content

Currently Skimming:

Appendix A - Survey Questionnaire
Pages 42-47

The Chapter Skim interface presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter.
Select key terms on the right to highlight them within pages of the chapter.

From page 42...
... TRANSIT COOPERATIVE RESEARCH PROGRAM SYNTHESIS PROJECT J-7, TOPIC SB-11 PRACTICES IN LATE CANCELLATION/NO-SHOW POLICIES FOR ADA PARATRANSIT 42 Survey Questionnaire for ADA Paratransit Manager or ADA Coordinator Purpose: The objective of this synthesis is to document current policies and practices of U.S. public transit agencies concerning passenger late cancellations and no-shows for ADA complementary paratransit service.
From page 43...
... . □ ADA complementary paratransit only □ ADA complementary paratransit service AND other paratransit services provided using the SAME vehicles □ ADA complementary paratransit service AND other paratransit services provided using DIFFERENT vehicles Please answer all remaining questions with respect to ADA complementary paratransit service only.
From page 44...
... No-Shows and Cancellations Please define the following terms as they are used by your system. If you do not use a particular term, please indicate that it is not applicable.
From page 45...
... □ Yes □ No If yes, please describe process: _______________________________________________________________ ________________________________________________________________________________________ ________________________________________________________________________________________ g. Does your policy include incentives for passengers who have low rates of no-shows/late cancellations?
From page 46...
... □ Not applicable ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ 27. Does your software program include a module to track no-shows and/or late cancellations?
From page 47...
... □ Yes □ No □ Not applicable Please mail or e-mail copies of your no-show/late cancellation policy and any related information that you distribute to customers (including sample letters) to the project manager listed at the beginning of the survey.

This material may be derived from roughly machine-read images, and so is provided only to facilitate research.
More information on Chapter Skim is available.