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Appendix D - Interview Guides
Pages 37-43

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From page 37...
... :______________________ Representing:_____________________ Interviewed by:____________________ Date of Interview:__________________ Objective: Part I -- Roadside Inspection This session is designed to: • Document the state's current roadside safety processes and systems; • Review if/how credential and safety data currently are shared with roadside safety personnel in your state; • Review if data from other jurisdictions are used by roadside safety personnel in your state; • Establish performance measures/priorities to use when evaluating roadside enforcement model recommendations; and • Identify current challenges, future plans, and opportunities for roadside enforcement processes and systems. Background • Is the CVISN program a priority to your state?
From page 38...
... What are the perceived benefits/costs of the CVISN program? Objective: Part II -- E-Screening This session is designed to: • Document the state's current electronic screening system; • Review the process by which carriers can register their transponders with the state; • Review the data currently used to screen vehicles electronically; and • Identify current challenges, future plans, and opportunities for electronic screening processes and systems.
From page 39...
... Challenges and Future Strategies • What are the biggest challenges confronting electronic screening in your state? • Are there any planned enhancements or changes to your state's electronic screening program?
From page 40...
... Objective The purpose of this interview is to: • Identify particular aspects of the program that encouraged motor carriers to participate in the CVISN program; • Understand how core CVISN deployment has affected motor carriers' business operations; • Establish strategies for better marketing CVISN to expand motor carrier participation; and • Improve the CVISN deployment process in the future. Background • How long have you been with your organization?
From page 41...
... • What did you feel was the biggest selling point for the industry prior to deployment? • What costs did motor carriers expect to incur (if any)
From page 42...
... Please rate your perception of the importance of the following capabilities to the motor carrier industry (very important, somewhat important, neutral, not important) : • Driver Information Sharing Driver Information Sharing Driver Information Sharing – Establish driver information snapshots for use in all processes (e.g., hiring, inspection, enforcement, credentialing)
From page 43...
... • Enhanced Safety Information Sharing – Improve safety data quality – Improve carrier access to safety data • Smart Roadside – Provide roadside personnel with better access to data systems – Establish virtual/remote roadside sites • Expanded E-Credentialing – Improve access to electronic credentialing (data standards, access levels) – Improve electronic credentialing, for example through use of a single portal and adding new credentials (e.g., OS/OW, Hazmat)


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