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Chapter Five - Conclusions
Pages 33-33

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From page 33...
... Chapter three shows both the strengths and weaknesses of how state DOT's individually and collectively respond to the imperatives identified in chapter two, including case studies and examples of successful practices within state DOTs. Chapter four highlights best practices in the public and private sector for ensuring strong and vibrant training and development infrastructure, focusing on training program planning and design, successful use of information technology to manage and deliver training programs, managing change, and the critical importance of succession planning programs and the development and use of metrics to define value added.

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