Paratransit Manager's Skills, Qualifications, and Needs (2007) / Chapter Skim
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Pages 17-23
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From page 17... ...
17 This chapter provides information on additional skill sets desired by paratransit managers, their GMs/CEOs, and paratransit advisory committee members. It ranks the skills that are important to paratransit managers, GMs/CEOs, and paratransit advisory committee members, and documents the additional skills, training, and certifications that paratransit managers should have to improve their overall effectiveness.
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18 0 20 40 60 80 100 All PT Managers GM/CEO Other Adv.
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19 with ethics, paratransit advisory committee members and the subgroup "other" ranked this skill higher than GMs/CEOs and paratransit managers. Figure 28 shows how all of the various subgroups ranked working with boards as very or extremely important.
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and Dispatching Fundamentals (42%) , Comprehensive ADA Paratransit Eligibility (39%)
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21 Experience (11) , Business/management (11)
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certifications such as CTAA management courses and other paratransit and transit management courses are invaluable. Summary -- Most of the comments were consistent in emphasizing the importance of various skills that were also ranked highly in earlier survey questions dealing with desired skills and training needs of paratransit managers.
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23 Figure 33 shows that ADA-only agencies were predominately public (90%) , whereas HSAs were private and often nonprofit (80%)
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