Paratransit Manager's Skills, Qualifications, and Needs (2007) / Chapter Skim
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Pages 7-16
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7This chapter begins with a discussion on how to define a paratransit manager from a historical and service delivery perspective. That discussion is followed by a profile of the existing background, experience, and skills that are currently required to be a paratransit manager.
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metropolitan planning organizations. Two recent federal actions, Executive Order 13330 and United We Ride (which culminated in the Congressional funding approvals and coordinated planning mandates contained in SAFETEA–LU)
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9In some instances, the survey results from the position descriptions were tabulated for the following subgroups: • All, • Small agencies (fewer than 20 vehicles) , • Medium agencies (20 to 99 vehicles)
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10 Starting Salaries Figure 4 shows the starting salaries for all responding agencies for paratransit managers, with $40,000 to $49,000 being the most frequent range (27%) followed by $75,000 to $99,000 (17%)
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11 FIGURE 5 Starting salaries in position description for rural agencies (N = 7)
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• Ninety-three percent of small agencies reported starting salaries of from $40,000 to $49,999 or less. • Eighty percent of medium agencies reported starting salaries of between $40,000 and $49,999 and $60,000 and $74,999.
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13 FIGURE 9 Highest level of formal education completed by paratransit managers (N = 36)
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experience. Eighteen percent of the survey respondents had two to five years of previous supervisory experience and another 18% had six to ten years of previous supervisory experience.
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15 Service and Safety (PASS) and 11% had participated in the CTAA CCTM course, but that others had received little or no CTAA training.
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16 Rural Transit Center at North Dakota State University, focused on public transit and addressed paratransit management. Several other programs, such as those at Montana State University and the University of Arkansas, had themes that included rural transportation; however, the curriculum offered did not address transit or paratransit in any significant way.
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