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Airport Terminal Facility Activation Techniques (2010) / Chapter Skim
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Pages 4-5

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From page 4...
... Ideally, this happens before and culminates on airport terminal facility opening day (AOD)
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From page 5...
... Some participants completed and returned the survey form, whereas others provided information by means of telephone interviews. Both those who returned the survey and those who did not participated in telephone interviews, as required, to obtain or clarify responses.
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Key Terms

  • telephone interview
  • activation team
  • opening day


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