Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations (2010) / Chapter Skim
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Pages 74-80
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Special Transportation Service (STS) ; • The MV Transportation contract operation in Denver (under contract to the Denver RTD, Regional Transportation District)
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75 instructors (i.e., wheelchair-lift instructors, defensive driving instructors, and sensitivity instructors) , and in-vehicle instructors.
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76 The City of Charlotte Human Resources (HR) handles the website and forwards applications for STS operators.
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Often, the instructor exchanges training materials with instructors in other municipalities, but it is a free exchange of materials. Total training costs for instruction and trainee wages are $30,990 annually.
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78 Training As a result of the screening process, the number of applicants who are selected to be trained was narrowed down from 224 to 197, with 27 failing the screening checks or drug tests. MV has an operator trainer providing classroom training 8 hours a day, every weekday of the year.
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With 110 operator "graduates" hired from this process, this total figure equates to $4,216 per operator hired. As indicate above, this does not include any costs associated with operator trainer wages, training materials, or management/administrative time to arrange and review screening results.
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From page 80... ...
80 Overall, the total cost per operator hired is a fairly narrow range. The total cost per operator hired by MV in Denver ($3,181)
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