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Appendix D - Motor Carriers Company Interviews
Pages 55-71

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From page 55...
... . Interviewee and Job Description The interviewee is a former driver with 40 years in commercial vehicle operations.
From page 56...
... The freight includes hazardous materials. Interviewee and Job Description The interviewee has 26 years in commercial vehicle operations and is focused 100% on safety management.
From page 57...
... How measures were communicated to drivers, and their responses From a driver standpoint, if video monitoring were implemented he would remind them that almost all companies have cameras in their buildings, so "what's the difference? " Measures of success and benchmarks The overall fleet crash rate is their key measure of effectiveness.
From page 58...
... Cell phone use including texting Reading maps Searching/reaching for objects in the cab Personal electronic devices (e.g., mobile phone, hand-held or hands-free) Onboard entertainment systems Job-related devices Aftermarket active safety systems They use forward collision warning, lane departure warning, and roll stability systems to address unsafe driving overall.
From page 59...
... Interviewee and Job Description The interviewee has 23 years experience in commercial vehicle operations, including 16 years as a manager; 75% of his time is spent on safety matters. Degree to which distracted driving is a safety problem Technology has created the issue and truly needs to assist in solving this problem.
From page 60...
... On the other hand, drivers are acclimated to information coming from onboard systems (i.e., hard braking events, speeding) ; they have no objections here.
From page 61...
... Interviewee and Job Description A former driver, the interviewee has 36 years experience in commercial vehicle operations, including 29 years as a manager; 80% of his time is spent on safety matters. Degree to which distracted driving is a safety problem Driver distraction is a serious problem.
From page 62...
... Carrier F Description This fleet consists of 328 power units hauling hazardous materials for both short and long haul. Interviewee and Job Description A former driver, the interviewee has 43 years experience in commercial vehicle operations, including 32 years as a manager; 75% of his time is spent on safety matters.
From page 63...
... Their current crash rate is 0.35 per million miles. He has not seen an uptick in their crash rate over recent years as cell phones have become more pervasive; however, he has seen a slight increase in their vehicles being hit by other drivers using cell phones.
From page 64...
... Further, someone new coming into this industry knows they'll get drug/alcohol tests and this chases away applicants. Interviewee and Job Description The interviewee, a former state policeman, has 27 years experience as a manager in commercial vehicle operations; 80% of his time is spent on safety matters.
From page 65...
... Measures of success and benchmarks He noted that his fleet is 40% compliant based on their measures; they have a long way to go and education and training is the way to get there. Their quantified measures derive from vehicle data, including hard braking and idling time.
From page 66...
... Degree to which distracted driving is a safety problem He believes that driver distraction from both internal and external sources is a significant safety issue for his fleet operations. He remembers when in-cab entertainment was an eight-track tape player, which the driver could turn off/on.
From page 67...
... percent of his time is spent on safety matters. Degree to which distracted driving is a safety problem He believes that driver distraction from both internal and external sources is a significant safety issue for his fleet operations.
From page 68...
... Electronic Devices and Monitoring They are using a Qualcomm system to measure metrics such as speed, hard braking, and location. When incidents occur, they communicate with the driver on safety deficiencies.
From page 69...
... Degree to which distracted driving is a safety problem He believes that driver distraction from both internal and external sources is a significant safety issue for his fleet operations. He is not aware of incidents in his fleet where cell phones were involved.
From page 70...
... Degree to which distracted driving is a safety problem He believes that driver distraction from both internal and external sources is a significant safety issue for his fleet operations. Primary sources of driver distraction (behaviors as well as devices)
From page 71...
... Additional comments Re driver machine interface techniques, they have roll over sensors on trailers. It still comes down to driver training and sensitivity to potential consequences.


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