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Pages 26-39

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From page 26...
... , Twin Cities Area, Minnesota • River Cities Public Transit, Pierre, South Dakota • SouthWest Transit, Eden Prairie, Minnesota • Utah Transit Authority (UTA) , Salt Lake City, Utah • Wind River Transportation Authority (WRTA)
From page 27...
... Since 2008, it has had a dedicated safety and training coordinator who is involved in all areas of the organization's safety program. Its mission statement includes specific language addressing the organization's culture towards safety and security, and this mission statement serves as the organization's backbone.
From page 28...
... 29 also benefit from general information-sharing: learning more about the agency's safety data, updates internal to the agency, and general information about the industry. This open forum helps satisfy the needs of the operators to feel connected to the organization and to feel as though information is being funneled to them in a timely manner.
From page 29...
... Metrolinx is governed by a board of appointees of the province. Organizational approach to safety GO Transit has both internal mission statements that extend to "charters" with passengers, as well as focused mission statements that apply to individual business units within the organization.
From page 30...
... 31 KC Metro's philosophy emphasizes the "three S's" -- safety, service, and security, with each department responsible for administering and monitoring one or two of the three S's. However, every department coordinates with the safety department regardless of its primary function or purpose.
From page 31...
... A mission statement incorporates the promotion of a safe and secure environment for public transit riders, workers, and the public at large. MVTA has a designated safety officer that oversees the safety program and a safety committee consisting of the safety officer, lead trainer, transit supervisors, and managers that addresses all safety-related incidents.
From page 32...
... agency Disciplinary practices River Cities Public Transit uses an accident review committee to review all accidents and incidents and to make a determination as to whether the event was preventable. Bus operators are represented on the committee.
From page 33...
... TABLE 6 SOUTHWEST TRANSIT STATISTICS 2005 2006 2007 2008 2009 2010 Miles Driven 1,387,257 1,475,052 1,621,059 1,770,791 1,508,736 1,548,774 Passengers 800,020 900,227 953,573 1,146,829 1,011,974 1,002,382 No. of Passenger/Driver Injuries Requiring Immediate Medical Attention 0 0 0 0 0 0 No.
From page 34...
... SouthWest Transit's 2010 driver incentive plan had a fixed budget of $100,000, which was split into two components; one fixed amount earnable per operator and a variable pool that was available to be shared by all eligible operators. Eligibility for the program is extended to all operators who have completed at least 30 days of revenue service and have worked a full scoring calendar quarter without committing a "team failure event." Recipients are required to be active employees of record when the payment is made.
From page 35...
... uTah TransiT auThOriTy, salT laKe CiTy, uTah agency Description UTA is located in Salt Lake City, with business units in Salt Lake City, Provo, and Ogden. The system is characterized as urban, suburban, regional, and rural, providing fixed-route, paratransit, light rail/streetcar, bus rapid transit, and commuter rail to four million passengers annually.
From page 36...
... An employee who notices a coworker's positive performance can fill out a P2P slip (available throughout the business unit) and personally deliver the slip to the employee or leave it in his/her mailbox.
From page 37...
... Organizational approach to safety WRTA emphasizes bus operator training and safety. As a small transit agency, WRTA relies on Wyoming Public Transit Authority (referred to as WyTRANS)
From page 38...
... • MVTA focuses on new bus operators in their first three months of employment and has recently expanded the length of its bus operator training program. • River Cities Public Transit, a small rural transit agency, places a priority on safety, with a strong bus operator training program.
From page 39...
... Operators who consistently meet the requirements of the driver incentive plan receive a "Gold Driver" designation. The Gold Driver designation allows them the opportunity to display a special name plate on the bus.


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