Ridesharing as a Complement to Transit (2012) / Chapter Skim
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Appendix A - Survey Questionnaire and Results
Appendix A - Survey Questionnaire and Results
Pages 38-56
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From page 38... ...
Answer Options Response Count 6 Answered question 6 Skipped question 35
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From page 39... ...
Comments: Answer Options Response Count 2 Answered question 2 Skipped question 39 Question 8. How involved are you in the ridesharing services provided by another agency?
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From page 40... ...
(Check all that apply.) Answer Options Response Percent Response Count Regulations 9.8% 4 Environmental concerns 68.3% 28 Market demand from our customers 82.9% 34 Meet mobility manager policy goals 22.0% 9 Service area gaps not filled by existing transit service 97.6% 40 Improved access to public transit routes, stations or park and ride lots 73.2% 30 Increased access to businesses and services with limited parking 58.5% 24 Other (please specify)
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From page 41... ...
: 33.3% 9 answered question 27 skipped question 14 Question 16. Paratransit vehicles Answer Options Response Percent Response Count Demand-response or flexible route service, including ADA paratransit 100.0% 26 answered question 26 skipped question 15 Question 17.
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From page 42... ...
Answer Options Response Count 9 Answered question 9 Skipped question 32 Over the past 3 years [our agency's] Rideshare Program has increased its fares charged to van riders three times and we are beginning to see signs that our fares are a deciding factor in choosing rideshare.
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From page 43... ...
Answer Options Response Percent Response Count Under $500,000 0.0% 0 $500,000–$999,999 0.0% 0 $1,000,000–$99,999,999 68.0% 17 $100,000,000–$249,999,999 4.0% 1 $250,000,000–$499,999,999 16.0% 4 $500,000,000–$999,999,999 8.0% 2 $1 billion or more 4.0% 1 answered question 25 skipped question 16 Question 22. What amount of your agency's current operating budget is devoted to ridesharing?
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From page 44... ...
Answer Options Response Percent Response Count We use staff time only, not direct operating funds. 14.3% 1 Other agencies bear the cost 42.9% 3 We only use targeted grant funds as they are available: Average grant size: 57.1% 4 answered question 7 skipped question 34 5 mil x 2 years We use rider fees and various grants and rideshare subsidies.
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From page 45... ...
The ridesharing program is located in the following department: Answer Options Response Count 39 answered question 39 skipped question 2 Service development We do not have ridesharing program, other than the paratransit program. Service planning Marketing N/A Planning and special services Transportation/operations It is located in our 511 Traveler Information program, which is managed from the "Operations" side of our MPO.
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From page 46... ...
How many person hours per week are devoted to the ridesharing program? Answer Options Response Count 38 Answered question 38 Skipped question 3 Less than 1 3 FTE 100
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From page 47... ...
Our contractor staff totals approximately 14 FTEs. Between agency and contractor, about 18 FTE's 160 The vanpool program is contracted out to VPSI but is housed within our south terminal and the rideshare program has been recent gone regional in District 5, a state -- operated program.
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From page 48... ...
If you indicated in the above question that the rideshare program provides incentives, please check all incentive programs that you provide: Answer Options Response Percent Response Count Direct cash subsidies 37.5% 9 Loyalty programs 20.8% 5 Commuter Checks (e.g., vouchers used for multiple transit providers and vanpool service) 20.8% 5 Prizes 66.7% 16 Recognition in print or web publication 37.5% 9 HOV parking 16.7% 4 Parking discounts 4.2% 1 Transit fare discounts 25.0% 6 Other (please specify)
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From page 49... ...
Do transit riders receive vouchers or other credit toward the ridesharing services? Answer Options Response Percent Response Count Yes 8.1% 3 No 91.9% 34 Comments 10 answered question 37 skipped question 4 Question 36.
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From page 50... ...
Answer Options Response Percent Response Count Facebook 84.2% 16 MySpace 5.3% 1 Twitter 63.2% 12 LinkedIn 0.0% 0 Other (please specify) : 15.8% 3 answered question 19 skipped question 22 Question 38.
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From page 51... ...
If you indicated on the previous page that you measure the number of participants as a performance measure, please specify the current number of participants served: Answer Options Response Count 18 Answered question 18 Skipped question 23 986 1,300 7,000 Again, we are not a transit agency, so we are only measuring rideshare participants. Our current database size is 28,000.
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From page 52... ...
100 vans in operation maximizing the combination of fare revenue and federal formula capital dollars 1,300 program applicants in FY11 Provide information and services to support increased use of travel options for all trips For ridematching: 2,370 daily vehicle trips reduced, 62,339 daily VMT reduced, 0.0031 daily tons of NOx reduced, and 0.017 daily tons of VOC reduced. For GRH: 12,593 daily trips reduced, 355,135 daily VMT reduced, 0.177 daily tons of Nox reduced, and 0.097 daily tons of VOC reduced.
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From page 53... ...
An sw er Options Response Percent Response Count A policy goal 16.7% 3 A quantifiable goal 83.3% 15 Comments 19 ans we red question 18 skipped question 23 120 3% gro wt h per year 30 20 vanpools and continued expansion of carpools To serve 10% rider grow th, average annual We don't measure car/vanpools served. We measure ho w man y we have created.
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From page 54... ...
You indicated that you are offering or participating in a dynamic ridesharing program, please describe it. Answer Options Response Count 1 Answered question 1 Skipped question 40 Daily on-line matching through NuRide Question 49.
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From page 55... ...
A small percentage of our vanpool program includes vans that are parked at train stations for groups to complete the first/last mile of their train commute I am a strong advocate of keeping the rideshare program separate from the transit provider. My experience when they are combined and run by the transit agency is that rideshare options like carpool and vanpool are considered secondary options.
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From page 56... ...
Answer Options Response Count 12 Answered question 12 Skipped question 29 Question 52. How could this or future studies about the interface of ridesharing and transit better help your system?
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