Skip to main content

Currently Skimming:


Pages 4-5

The Chapter Skim interface presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter.
Select key terms on the right to highlight them within pages of the chapter.


From page 4...
... Reasons for doing so vary, but goals for using these channels include communicating with current riders, reaching out to potential riders, developing stronger community connections, and enhancing the agency's branding and messaging. Some organizations also use social media applications to support customer service and to obtain feedback from stakeholders on services and programs.
From page 5...
... Chapter two presents an overview of social media based on a review of relevant literature, covering government use of social media, the demographic characteristics of social media FIGURE 1 Locations for survey respondents and case examples.


This material may be derived from roughly machine-read images, and so is provided only to facilitate research.
More information on Chapter Skim is available.