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5. Conclusions
Pages 23-24

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From page 23...
... As discussed in this report, a necessary first step is for the software engineering community and managers who procure and use large software systems to adopt a more realistic vision of the complex software system development process. Following on, the direction and conduct of software engineering research should be both broadened (in particular, by fostering interactions with practitioners)
From page 24...
... The opportunity is there for the software engineering research community to find new and fruitful directions in the problems faced by practitioners.

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