Health Literacy Improving Health, Health Systems, and Health Policy Around the World: Workshop Summary (2013) / Chapter Skim
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4 Health Literacy Policy and Programs
4 Health Literacy Policy and Programs
Pages 37-58
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From page 37... ...
To improve health literacy, Vamos said, one must improve the knowledge and skills of the populations who receive health information programs and services as well as those who provide such programs and services. Health literacy efforts in Canada have been anchored in health promotion efforts and have not been driven by the medical system.
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From page 38... ...
The first resolution urged governments to develop a national strategy to promote the health literacy of Canadians; the second one addressed raising health literacy awareness of physicians in clinical practice. Vamos went on to say that in 2012 the Public Health Association of British Columbia issued a discussion paper, An Intersectoral Approach for Improving Health Literacy for Canadians, which is a framework for action.
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From page 39... ...
Figure 4-1.eps been quite active, including the health literacy scan project,1 the health literacy examples in the field project,2 and Learning for Health3 -- the health literacy embedded learning demonstration project. There are also online health literacy modules for public health professionals.
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From page 40... ...
. Capacity building/awareness raising • Training/educating the public/patients • Educating health professionals • Working with vulnerable groups • Producing tailored, targeted programs, reports, and other materials • Utilizing social media sites for communication Knowledge development • Health literacy definition and concept development • Measurement of health literacy levels • Identification of best practices by research/demonstration projects Infrastructure building and partnerships • Organizing cross-agency and cross-sectoral collaboration • Developing supports to inform policies, regulations, and standards for health literacy work • Requests for additional resources and positions for health literacy work FIGURE 4-2 Key findings: types of health literacy initiatives in Canada.
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From page 41... ...
A key finding of the project was that organizations and their staff need time and learning resources to build capacity of staff across all levels to become health literate. Vamos concluded her presentation with the following examples of potential work that could be done in Canada: (1)
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From page 42... ...
FIGURE 4-3 Consumer-centered component of the Australian Safety and Quality Framework for Health Care. SOURCE: Australian Commission on Safety and Quality in Health Care, 2010.
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From page 43... ...
3. Health care organizations are health literate organizations.
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From page 44... ...
Possible actions by Provide feedback to the healthcare organisation on healthcare providers their experience of barriers to health literacy within the healthcare organisation. Participate in improvement projects aimed at reducing barriers to health literacy within the healthcare organisations' physical environment and information.
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From page 45... ...
. Develop targeted health information materials and resources for local population groups with identified health literacy barriers and involve consumers in this process.
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From page 46... ...
Possible actions by the Support the development of a national network Australian Commission aimed at sharing information on health literacy on Safety and Quality in initiatives including environmental and Health Care organisation based health literacy strategies. Support the development of tools and resources identifying health literacy strategies and processes which can be implemented at a healthcare organisation level.
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From page 47... ...
There were few policy approaches to health literacy, although one of the state governments in Australia does have a health literacy policy. Most of the initiatives focused on health information for specific target groups, such as fact sheets for people with disabilties or radio campaigns for different ethnic groups.
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From page 48... ...
In Italy, the regions and the national government guarantee all citizens universal and equal access to health care. The Regional Health Service with which Gazzotti is associated includes 11 local health trusts, 4 university hospital trusts, and 3 research hospitals.
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From page 49... ...
Then, in 2011, the idea of a regional group focused on health literacy and defining needed activities was proposed to the Regional Health Service. The 11-member regional group is composed of the communication directors of the local health trusts and hospitals and the training manager and communication manager of the regional health system, Gazzotti said.
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Gazzotti concluded by saying that the Regional Health Department is working to become a health literate organization. Every year, the Regional Health Department develops goals that Health Trusts must achieve.
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In 1997, the Organisation for Economic Co-operation and Development (OECD) conducted an International Adult Literacy Survey (IALS)
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From page 52... ...
52 I manage my Family Consumer finances better I help my by comparing children prices to get with their Community the best value. homework.
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From page 53... ...
The publication focuses on translating health literacy into practical steps, Lynch said. Objectives of the Irish health literacy program are to develop understanding of health literacy issues among key health stakeholders, share best practices across the health care sector, highlight and support good practice, and develop government debate and policy in the area.
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From page 54... ...
Where do we start in trying to move the needle toward health literate health care? Dunbar responded that the Australian Commission on Safety and Quality in Health Care has also been wondering where to begin because issues of health literacy seem to be such a huge problem.
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There was also an Institute of Medicine discussion paper that described the attributes of a health literate organization. Sharing these ideas is a good way to move forward.
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From page 56... ...
There are some agreed-upon national indicators around safety and quality, Dunbar said, and work is beginning for the area of patient experience. Building on the previous question, Isham asked whether the panelists anticipate health literacy meaurement as part of accreditation.
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From page 57... ...
Ottawa, ON: Centre for Chronic Disease Prevention and Control, Public Health Agency of Canada. IALS (International Adult Literacy Survey)
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From page 58... ...
Victoria, BC, Canada: Public Health Association of British Columbia. NALA (National Adult Literacy Agency)
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