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Community Oriented Primary Care New Directions for Health Services Delivery (1983) / Chapter Skim
Currently Skimming:

The Patient Advisory Council Concept
Pages 239-242

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From page 239...
... This Patient Advisory Council is a major factor in determining the conduct of the medical practice. Through a cooperative effort of the practice staff and the patient group, the services offered are better able to meet the goals of community oriented primary care as iterated by Drs.
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From page 240...
... . service coorc lnator Assistance of appropriate staff to acquire practice version of a patient complaint Physician, accountant, practice manager, bookkeeper, and services coordinator attend all meetings of this committee Referrals provided by staff Staff assist in program development Staff assist in developing groups and educational formats, usually physicians and nursing staff Assistance of staff secretary Staff assistance in refining a research question and to aid in issues of human subject use as a 24-hour answering service.
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From page 241...
... Team Function: The practice staff has monthly meetings, and one permanent agenda item is "Interdependent Functioning." In addition, the practice staff has developed an Interdependence Protocol. Members of the practice staff meet with the Support Services Committee of the PAC to explore problems and share decision making regarding practice management matters.
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From page 242...
... has helped us to better understand the needs of people. It no doubt reduces the risk of committing malpractice, and this has been recognized by our professional liability insurance carrier, who has reduced our malpractice premium by 10 percent because of the participation of the Patient Advisory Council.
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Key Terms

  • practice staff
  • health education
  • bank registry
  • talent bank
  • services committee

  • staff secretary
  • support services
  • practice management
  • staff assistance
  • annual health

  • medical practice
  • care practices
  • staff assist
  • education forum
  • secretary assistance

  • patient services
  • referrals provided
  • various people
  • diagnostic rate
  • professional liability

  • development staff
  • lnator assistance
  • nursing staff
  • physician oriented
  • practice contributes

  • committing malpractice
  • improve inventory
  • patient complaint
  • monthly meetings
  • compares favorably


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