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Pages 3-5

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From page 3...
... 3 Project Background and context Elevators and escalators (El/Es) are highly specialized and provide an essential public transportation service.
From page 4...
... 4 lowing chapter would then take the various subject headings and collectively present the range of approaches used by the case study agencies with a focus on successful applications. The panel also recommended that the synthesis examine how each of the case study agencies uses different approaches to define El/Es maintenance and service, especially with regard to defining equipment availability.
From page 5...
... 5 guidelines, ADA of 1990 that present accessibility requirements, and other relevant El/Es-related publications. Chapter three offers an in-depth look at how each of the five case study agencies maintains its elevators and escalators, complies with safety regulations, classifies equipment availability, communicates with customers, provides alternative transportation during equipment outages, and handles the impact of new technology.

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