Elevator and Escalator Maintenance and Safety Practices (2012) / Chapter Skim
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Pages 9-24
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From page 9... ...
9 a Qualified Elevator Inspector (QEI) , which requires applicants to meet standards established by the ASME for elevator and escalator safety.
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10 patrons about modernization projects and other long-term outages. Additionally, a scrolling message board located at most stations is used to post El/Es outage information as appropriate.
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11 When it comes to responding to communications made by its patrons, MARTA routes complaints from the Customer Service Department to the appropriate manager responsible for that area of concern. Issues are investigated and responses routed back to Customer Service for discussion with the patron or group issuing the communication.
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12 with the ability to detect potentially unsafe conditions also increases the number of equipment shutdowns and related service calls. MARTA is collecting data to compare the number of shutdowns pre- and postmodernization to correlate the relative change in shutdowns.
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13 equipment Specifications CTA relies on OEM specifications when procuring El/Es equipment and does not call for any unique requirements except those needed for special subway design installations. Some escalators have been in service since 1943, exceeding useful life expectations and presenting a host of other issues discussed below.
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14 Customers already within CTA's rail system are informed of downed El/Es via white dry erase board signs posted at each station. Customer service attendants manually update these dry erase board signs hourly to keep customers informed, providing an archaic but effective communication tool.
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15 while two contracted technicians perform repairs. Two inhouse personnel conduct QA functions.
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16 features and estimates that a minimum of 20% additional time is needed for maintenance and repairs. Technician Adaptation Orientation of new El/Es features is done through OJT and OEM training, which is written into the contract.
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17 technicians work on elevators and escalators equally with no specialization. nYCTA feels it has adequate staffing levels.
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18 The agency uses its MMS to distinguish between and monitor scheduled maintenance events and unscheduled maintenance repairs. Reports are generated as needed to determine performance as it relates to how much time and money are spent performing maintenance tasks that are planned and therefore anticipated, as opposed to addressing unanticipated failures and breakdowns.
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From page 19... ...
19 equipment Specifications SEPTA relies primarily on El/Es technical specifications issued by the OEM. While unique elevator specification requirements are limited, the agency does call for a deteriorated roller detection device for its escalators.
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20 Qualifications and Licensing SEPTA technicians are not required to be licensed or certified to perform their duties. However, SEPTA's training program will be used to prepare technicians for certification once the national training consortium completes course materials.
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21 SAn FrAnCiSCo, CAliForniA (BArt) Bay Area Rapid Transit (BART)
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22 underground rooms, allows the agency to communicate with mechanics immediately and without exception to inform them of problems. The advanced radio system allows BART to respond quickly and efficiently to emergencies and downed equipment.
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23 work quality tends to be good and callbacks are infrequent. Disadvantages to using contracted services include they are slow to respond to BART's needs, they are more expensive compared to in-house services, and they provide poor communication regarding repair details.
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From page 24... ...
24 ment system is used to produce reports and review the reason why repairs were needed. Changes to the current management system are made annually or when new equipment is introduced.
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