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Pages 34-95

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From page 34...
... Project-Level Performance Measures Materials APPENDIX Project-Level Performance Measures-related Materials ¾ Connecticut – Stakeholder CSS survey tool ¾ Connecticut – Project team CSS survey tool ¾ Maryland SHA – Outline of data collection tools for performance measurement ¾ Maryland SHA - Sample Peer Review ¾ Arizona – SR 179 Project Evaluation Criteria ¾ Kentucky – Communicating All Promises (CAP) plan ¾ Utah – Sample construction contractor performance incentives plan Organization-wide Performance Measures-related Materials ¾ Utah – "Final Four" strategic goals ¾ Maryland – CSS Policy Description ¾ Kentucky – Project manager training effectiveness self evaluation form ¾ Utah – Sample employee performance evaluations (Region Deputy Director, Senior Project Manager)
From page 35...
... Connecticut Stakeholder Questionnaire 1. With regards to this project, your interests are as a…(Please check ALL that apply)
From page 36...
... How well do you think ConnDOT minimized the inconvenience to you and the community during construction? 1 2 3 4 DK N/A Please use the following space to describe any problems or issues related to the project DURING CONSTRUCTION Now that the Project is Completed…… Were you informed of the expected beginning and end dates of this project?
From page 37...
... Connecticut Project Team Performance Evaluation Tool CONTEXT SENSITIVE SOLUTIONS Project Evaluation Form Please rate the quality and characteristic criteria listed on the attached evaluation form using the scale shown below. Evaluation Scale: 1.
From page 38...
... Characteristics: Does not meet: No multi-disciplinary team was established. Meets some aspects: A multi-disciplinary team was established but it was done late and/or important specialists or the public were not included or the team did not meet on a regular basis throughout the project.
From page 39...
... Does not meet: The highway development process may have been adapted but multiple alternatives were not developed and consensus was not reached. Meets some aspects: The highway development process was adapted and multiple alternatives were developed but consensus was not reached with other stakeholders.
From page 40...
... Does not meet: There was little or no attempt at public involvement. Meets some aspects: The public involvement process was adapted to the project but included only formal meetings.
From page 41...
... Qualities: Does not meet: The project addresses the identified needs but meets few of the goals and objectives agreed upon or meets some goals and objectives of the project team but few goals and objectives of other stakeholders. Meets some aspects: The project meets some of the initially identified goals and objectives, but goals and objectives were not modified as the project developed.
From page 42...
... Does not meet: The project encountered substantial delays, due either to the late identification of significant resources or the exclusion of certain stakeholder groups from the initial setting of project goals and objectives or for some other reason. Meets some aspects: The project encountered some delays, due either to the late identification of significant resources or miscommunication with stakeholder groups or for some other reason.
From page 43...
... Does not meet: The project does not meet expectations of either designers or other stakeholders. Meets some aspects: The project meets expectations of designers and other stakeholders in many areas.
From page 64...
... Kentucky "Communicating All Promises" Plan PROJECT DEVELOPMENT MEMORANDUM No. 1-2003 TO: Chief District Engineers Design Engineers Active Consultants FROM: Kenneth R
From page 65...
... Project-level Performance Measures Materials Project Development Memo No. 1-2003 Page 2 June 16, 2003 The extent to which project promises can be made by other individuals is to be determined by the Project Manager.
From page 66...
... Project-level Performance Measures Materials Utah Sample Construction Incentives Plan 22 -- INCENTIVES AND PRICE REDUCTIONS 22.1 Incentives 22.1.1 Purpose and Amount of Incentive Award General. The incentive program was established to provide the Design-Builder the opportunity to earn awards commensurate with superior performance in certain components of the Project.
From page 67...
... Project-level Performance Measures Materials TABLE III-41 ALLOCATION OF INCENTIVE AWARD AMONG KEY MEASURES Key Measure Maximum Possible Award Department Evaluation Construction Quality $380,000 Community Coordination Committee Evaluation Public Involvement $100,000 Maintenance of Traffic $125,000 Subtotal $605,000 Project Schedule Section 1.3 (Limitations of Operations) Phase 1 – 1300 West to 265 West $10,000/day (Max.
From page 68...
... Project-level Performance Measures Materials TABLE III-43 INCENTIVE AWARDS AND CRITERIA FOR COMMUNITY INVOLVEMENT PROGRAM Criterion Maximum Possible Award A . Calls received on the Project Hotline are responded to effectively and efficiently with no more than two negative calls about the Design-Builder's public involvement effort per period, as determined by the Department $12,500 B .
From page 69...
... Project-level Performance Measures Materials Criteria for Maintenance of Traffic Evaluations: The portion of the Incentive Award assigned to MOT is $125,000. This is the total value that can be earned from all Maintenance of Traffic program criteria combined.
From page 70...
... Project-level Performance Measures Materials If no appeal is filed by the Design-Builder, the Engineer's initial determination shall be considered the final incentive fee determination for the preceding period. 17.4 Advisory Committee Community Coordination Committee Formation.
From page 71...
... Project-level Performance Measures Materials Public Meetings. At all public meetings, detail the input of the CCC and subcommittees, and the responsiveness of the Design-Builder to concerns raised in these committees and during presentations to the city councils of Draper and Riverton.
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... Organization-level Performance Measures Materials 67
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From page 83...
... Organization-level Performance Measures Materials Maryland Context Sensitive Solutions Policy Description CSS is a collaborative, interdisciplinary approach to developing and implementing transportation projects, involving all stakeholders to ensure that transportation projects are in harmony with communities and preserve and enhance environmental, scenic, aesthetic, and historic resources while enhancing safety and mobility. Goals for CSS Community Satisfaction SHA will develop projects that are deemed by the community to meet community transportation needs, contribute to community character and values, and are seen as having lasting value to the community to the extent reasonable.
From page 84...
... Organization-level Performance Measures Materials Kentucky Project Manager Training Effectiveness Self-Assessment Tool Objective I am committed to the fact that the project manager is: • Involved in the planning phase, • Responsible during preconstruction, and • A consultant during construction. Circle one: 1 -- I'm not at all committed to this 2 3 4 5 -- The jury is still out on this 6 7 8 9 10 -- I am totally, 110% committed to this Comments: I am living by the above at work.
From page 85...
... Organization-level Performance Measures Materials I create agendas for each of my meetings, I chair the meetings, I use facilitation skills to keep interaction healthy, I use ground rules to keep focused, I assign a note taker/recorder for each meeting, I end each meeting with a review, and I follow up between meetings to assure that commitments are being kept. Circle one: 1 -- Not at all 2 3 4 5 -- I'm trying, but struggling 6 7 8 9 10 -- Absolutely, no doubt about it Comments: I understand how critical a project manager is to project success, and feel comfortable that I recognize the skills for successful project management.
From page 86...
... Organization-level Performance Measures Materials I understand how to be involved in project planning, and I AM involved in project planning. Circle one: 1 -- Not at all 2 3 4 5 -- I'm trying, but struggling 6 7 8 9 10 -- Absolutely, no doubt about it Comments: I recognize the importance of planning documents and rely on them during pre-construction.
From page 87...
... Organization-level Performance Measures Materials I believe that Right-of-Ways and Utilities are part of project development, and I am responsible for them as a project manager. Circle one: 1 -- Not at all 2 3 4 5 -- I'm trying, but struggling 6 7 8 9 10 -- Absolutely, no doubt about it Comments: I understand the importance of Oracle records.
From page 88...
... Organization-level Performance Measures Materials I define the goals of public involvement in advance, and I develop a plan for how I am going to solicit and use public input. Circle one: 1 -- Not at all 2 3 4 5 -- I'm trying, but struggling 6 7 8 9 10 -- Absolutely, no doubt about it Comments: I use the media as a resource to proactively communicate.
From page 89...
... Organization-level Performance Measures Materials I treat consultants as key workers to achieve a successful project, and focus on a successful project while managing the consultant contract. Circle one: 1 -- Not at all 2 3 4 5 -- I'm trying, but struggling 6 7 8 9 10 -- Absolutely, no doubt about it Comments: I understand the legal processes associated with property condemnation, and I am comfortable with my liability as a project manager.
From page 90...
... Organization-level Performance Measures Materials Utah Staff Performance Plan Samples Utah Department of Transportation PERFORMANCE PLAN and REVIEW Employee Name Employee Id. Number Title Region Deputy Director Group/Region Div/Sec/Unit Review Period Preconstruction 2003-2004 Evaluator Name Overall Evaluation Met Expectations Did Not Meet Expectations *
From page 91...
... Organization-level Performance Measures Materials Look for ways to implement some of the benefits of Design Build without doing D
From page 92...
... Organization-level Performance Measures Materials Results: (completed by employee and leader) Evaluation: (completed by leader)
From page 93...
... Organization-level Performance Measures Materials Results: (completed by employee and leader) Evaluation: (completed by leader)
From page 94...
... Organization-level Performance Measures Materials Evaluation: (completed by leader) Met Expectations Did Not Meet Expectations 89
From page 95...
... Organization-level Performance Measures Materials New York 2003 Context Sensitive Solutions Award Selection Criteria A Relative Weight B

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