Implementing Integrated Self-Service at Airports (2015) / Chapter Skim
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Pages 91-105
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P A R T I V Appendices
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95 A p p e n d i x A 1-D Bar Code -- A group of parallel lines, differing in width and spacing, used to represent data. Designed to be scanned and read optically.
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96 implementing integrated Self-Service at Airports Charter -- Written grant by which an institution such as a company is created and its rights and privileges defined, similar to an Authority. Closed-Circuit Television (CCTV)
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Glossary of Terms 97 Indoor Navigation/Proximity Technology (INPT) -- A network of devices, magnetics, or other sensory data that can be utilized to locate people and objects in a building wirelessly.
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98 implementing integrated Self-Service at Airports Queue Time -- Amount of time a person stands in line before being attended to. Radio-frequency Identification (RFID)
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Glossary of Terms 99 Use Case -- A list of steps, typically defining interactions between a user and a system, to achieve a goal. Vein Analysis -- Biometric technique that analyzes the patterns of blood vessels visible from the surface of the skin.
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100 Aviation Industry Resources Airport Cooperative Research Program (ACRP) , Transportation Research Board (TRB)
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Annotated Resource Guide 101 serve. They developed the Airport Service Quality (ASQ)
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102 implementing integrated Self-Service at Airports government and regulatory authorities on airport matters. Working on behalf of these members, the AOA's mission is to influence governments, regulators, and opinion formers at the national and international levels in order to secure the policy outcomes that will deliver its vision.
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Annotated Resource Guide 103 airlinetrends As an independent industry and consumer trends research agency, airlinetrends (www.Airline trends.com) is continuously monitoring the global aviation industry for commercial innovations launched by airlines in response to industry trends and changing consumer behavior.
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104 implementing integrated Self-Service at Airports Other Resources Bluetooth Special Interests Group (SIG) The Bluetooth SIG (www.bluetooth.org)
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105 A4A Airlines for America ACI–NA BIT Airports Council International–North America Business Information Technology ACRIS Airport Community Recommended Information Services AMR Adaptive Multirate AOA Airport Operators Association APC Automated Passport Control AR Augmented Reality AQSA Airport Quality Service Audit (Skytrax) ASQ Airport Service Quality ASR Automatic Speech Recognition BHS Baggage Handling System BI Business Intelligence BLE Bluetooth Low Energy CA Context Awareness CAP Club Airport Premier CBP U.S.
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106 implementing integrated Self-Service at Airports HUD Heads-Up Display IATA International Air Transport Association ICAO International Civil Aviation Organization ICT Information and Communications Technologies IFE In-Flight Entertainment INPT Indoor Navigation/Proximity Technology IPSSP Integrated Passenger Self-Service Program ISM Industrial, Scientific, and Medical IT Information Technology KPI Key Performance Indicator LAN Local Area Network LED Light-Emitting Diode LTE Long-Term Evolution MPC Mobile Passport Control MT Machine Translation NAA Narita Airport Authority NFC Near-Field Communication NIR Near Infrared O&D Origin and Destination PCI Payment Card Industry PEMG Passenger Experience Management Group PFWG Passenger Facilitation Working Group PNR Passenger Name Record PON Passive Optical Network PSS Passenger Self-Service QR Quick Response RFID Radio-Frequency Identification RP Recommended Practice SHF Super High Frequency SIG Special Interest Group (Bluetooth) SME Subject Matter Expert SMS Short Message Service SOA Service-Oriented Architecture SR Speech Recognition SSC Security Standards Council SSCP Security Screening Checkpoint STB Simplifying the Business STT Speech-to-Text TAAB The Airport Association for Benchmarking UHF Ultra High Frequency UPC Universal Product Code WAP Wireless Access Point WEP Wired Equivalent Privacy WLAN Wireless Local Area Network
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Abbreviations and acronyms used without definitions in TRB publications: A4A Airlines for America AAAE American Association of Airport Executives AASHO American Association of State Highway Officials AASHTO American Association of State Highway and Transportation Officials ACI–NA Airports Council International–North America ACRP Airport Cooperative Research Program ADA Americans with Disabilities Act APTA American Public Transportation Association ASCE American Society of Civil Engineers ASME American Society of Mechanical Engineers ASTM American Society for Testing and Materials ATA American Trucking Associations CTAA Community Transportation Association of America CTBSSP Commercial Truck and Bus Safety Synthesis Program DHS Department of Homeland Security DOE Department of Energy EPA Environmental Protection Agency FAA Federal Aviation Administration FHWA Federal Highway Administration FMCSA Federal Motor Carrier Safety Administration FRA Federal Railroad Administration FTA Federal Transit Administration HMCRP Hazardous Materials Cooperative Research Program IEEE Institute of Electrical and Electronics Engineers ISTEA Intermodal Surface Transportation Efficiency Act of 1991 ITE Institute of Transportation Engineers MAP-21 Moving Ahead for Progress in the 21st Century Act (2012) NASA National Aeronautics and Space Administration NASAO National Association of State Aviation Officials NCFRP National Cooperative Freight Research Program NCHRP National Cooperative Highway Research Program NHTSA National Highway Traffic Safety Administration NTSB National Transportation Safety Board PHMSA Pipeline and Hazardous Materials Safety Administration RITA Research and Innovative Technology Administration SAE Society of Automotive Engineers SAFETEA-LU Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (2005)
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TRA N SPO RTATIO N RESEA RCH BO A RD 500 Fifth Street, N W W ashington, D C 20001 A D D RESS SERV ICE REQ U ESTED ISBN 978-0-309-30878-6 9 7 8 0 3 0 9 3 0 8 7 8 6 9 0 0 0 0 N O N -PR O FIT O R G .
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