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Better On-Street Bus Stops (2015) / Chapter Skim
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Pages 35-40

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From page 35...
... 33 CHAPTER FOUR SURVEY RESULTS: AGENCY ASSESSMENT OF ACTIONS TO PROVIDE BETTER ON-STREET BUS STOPS include: better relationships with municipalities; safer bus operation; ridership increases; ensuring ADA compliance; and investments in on-street amenities. One agency commented that ridership increases occurred only at high-ridership stops; improvements to low-ridership stops did not result in added ridership.
From page 36...
... 34 culty in moving or discontinuing improved stops. Internal issues include clear responsibilities, consistency, and accurate information.
From page 37...
... 35 • Addition of a unique five-digit identification number on every bus stop sign that can be used by means of phone, text, or smartphone to obtain real-time bus arrival time at the stop. Respondents were asked, "If you could change ONE aspect in the process of designing and locating bus stops, what would you change?
From page 38...
... 36 • Work with appropriate municipalities and other groups early on in the development of bus stop guidelines in order to get their buy-in. Projects such as this are much more successful and efficient when agencies work together toward a common goal.
From page 39...
... 37 reviews, and we have been approached proactively by the cities on several occasions as a result. • Outreach to adjacent landowners and customers is intense in the areas that are changing.
From page 40...
... 38 municipalities and developers to provide bus stop improvements as part of their ongoing work, pursuit of funding opportunities that benefit all parties, real-time information at bus stops, dedicated funding and staff for a bus stop program, and means to involve riders and city staff in prioritizing stop improvements. • Streamlined and simplified approval processes, legal authority to establish bus stops where needed, and better coordination with local governments were most frequently mentioned in response to the question: "If you could change ONE aspect in the process of designing and locating bus stops, what would you change?

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