Better On-Street Bus Stops (2015) / Chapter Skim
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39 CHAPTER FIVE CASE EXAMPLES Table 57 provides a basic description of the transit agencies included in the case examples, including ridership, service area population, and peak bus requirements. Sources are the FY 2012 National Transit Database (NTD)
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40 Solutions • Dedicated funding and staff. The Capital Metro Board, recognizing the importance of bus stops for all customers and especially for ADA customers, has committed funds for bus stop improvements.
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41 • Good working relationships among internal teams. The Safety, Operations, Construction, and Planning departments work together on the bus stop program at Capital Metro.
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42 Solutions • Bus Stop Design Guide. This internally developed guide was completed in April 2014 and has been reviewed and vetted by the city of Columbus as well as surrounding municipalities and builder/developer groups.
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43 process of adding signage, at the city's request. The city now requests CAD drawings for any new bus stop to ensure that no infrastructure (e.g., pipes, snow-melting devices)
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44 • Prepare bus stop design guidelines specific to your agency. COTA performed all work on its Bus Stop Design Guide internally.
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45 stop could take 6 months. Now, the stop is installed or changed within 45 days or NYCDOT will explain why it cannot be done, and it is not uncommon for stops to be installed within a week if needed.
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46 • If the agency does not control the bus stops, make sure that it has a good relationship with the agency that does. Even with a good relationship, the transit agency will not get everything that it wants.
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47 enhance pedestrian safety, and are often intended to support access to transit, their specific location (midblock, at T-intersections) does not always fit with stop spacing or preferred stop position.
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48 FIGURE 31 Green bike box at an intersection. Advice to Other Agencies TriMet offers the following advice to other agencies in terms of improving bus stops: • Create your own design standards.
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49 • Local jurisdictions. Only 10 of the 850 bus stops within the service area are located on property owned by GGT.
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50 • Outreach and communication are critical. Communicate as effectively as you can with agencies whose work directly affects your bus stop: the city planning department, the public works department, utility companies, and other transit operators.
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51 the bus network in place of expensive paratransit trips for those who can access the fixed-route system. Better data on ridership and paratransit destinations are also helping to prioritize investments.
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52 would rather have a bus stop next to a park or shopping center than next to someone's residence or a day care. • The location should be somewhere that is less likely to see people illegally parking or stopping in the bus zone.
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