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From page 10...
... 8 CHAPTER TWO LITERATURE REVIEW OVERVIEW Although it is generally accepted that an AASHTO SCOM meeting held in Scottsdale, Arizona, in 2000 initiated a peer-to-peer discussion on the use of performance measures for maintenance, the publication of NCHRP Report 422: Maintenance QA Program Implementation Manual is recognized in the industry as the foundation for many MQA programs. That document, which helped establish the use of quality measures for maintenance activities, identified the primary goal of a maintenance quality assurance (QA)
From page 11...
... 9 Rather, "the intended use of the data should drive the system requirements and the amount of data needed" (NCHRP 2012, p.
From page 12...
... 10 "1" or "2" (on a scale of 1 to 4) might trigger a re-inspection in 6 years since the culvert is considered to be "like new" or in "fair" condition.
From page 13...
... 11 Domestic Scan. The findings indicate that agencies are making use of touch-screen computers and handheld devices as a way to improve their crews' productivity (NCHRP 2012)
From page 14...
... 12 MAINTENANCE LEVELS OF SERVICE The results of an MQA field assessment can be used to illustrate the relationships between maintenance budgets and the LOS that can be provided, as shown in Figure 5 (Markow 2012)
From page 15...
... 13 the accountability of maintenance personnel. For instance, the Texas DOT reports that managers are rated based on the condition of their state highways using maintenance quality and pavement condition information (Markow 2012)
From page 16...
... 14 field personnel in improving maintenance practices and establishing maintenance priorities, but also to communicate maintenance needs to elected officials (NCHRP 2012)

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