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Pages 39-43

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From page 39...
... 39 Definition and Key Components of Safety Culture for Public Transportation Introduction Culture is a set of learned behaviors, attitudes, customs, and beliefs; it is reinforced by ritual and endures from generation to generation. However, defining safety culture is not and never has been an easy task, as our literature review has revealed.
From page 40...
... 40 panel for review. All of the nominees were from organizations identified as having positive safety cultures.
From page 41...
... 41 way to achieve it.
From page 42...
... 42 • Safety culture is a sustained set of attitudes and behaviors that combine to deliver safe, efficient transportation services to the public. • Safety culture is a collaboration among management, supervision, and workers to create and maintain a sustained and unwavering attitude and set of behaviors designed to deliver consistently safe, efficient transportation services to our agency's customers.
From page 43...
... 43 transportation would produce: "Safety culture is shared values (what is important to all public transportation employees who are delivering safe, efficient revenue service) and shared beliefs and attitudes (how the transportation system works and what individual employee roles should be)

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