Improving Safety Culture in Public Transportation (2015) / Chapter Skim
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Pages 44-48
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From page 44... ...
44 C H A P T E R 5 Introduction Assessing the state of safety culture in an organization is as important as measuring on-time performance or equipment reliability. In order to improve the state of safety culture in an organization, it is essential to establish a baseline and then periodically measure progress.
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From page 45... ...
45 a response mandatory; offering completion incentives, such as payment of overtime to operators taking the survey; and following up with potential respondents. Perhaps the most influential step that can be taken, however, is to make taking the survey as easy and convenient as possible for all employees.
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From page 46... ...
46 tion and analysis and reduce the cost required to conduct the survey. The research team reduced the effort required to complete the survey by eliminating fill-in-the-blank responses and streamlining all Likert scales to four points.
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From page 47... ...
47 Survey Validation and Reliability Testing Of the thousands of surveys administered every week by reputable organizations, few are subjected to validation and reliability testing. However, the additional effort required to conduct such testing would be justified for a survey that is going to be used to compare and contrast the state of safety culture throughout the public transportation industry.
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From page 48... ...
48 Compared to the Reason taxonomy, these components are separate and distinct from each other to a greater extent and therefore involve less overlap. Overlap among components creates a situation in which different survey respondents may associate specific items with different components, thereby corrupting the factor analysis.
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