Improving Safety Culture in Public Transportation (2015) / Chapter Skim
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Pages 49-52
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49 Key Performance Indicators Introduction This chapter discusses the research on safety performance indicators used in public transportation and in the aviation industry, in particular, at Scandinavian Airlines System (SAS)
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50 a historical lack of emphasis on leading indicators and because airline industry technology currently has a much greater capability for capturing and measuring data for leading indicators on a near- or real-time basis. Important opportunities exist for transit agencies to add leading indicators to improve safety culture and performance.
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51 Large East Coast Bus and Rail Transit Agency • Subway customer accidents per million passengers • Subway customer injuries per million customers • Subway collisions per month and year* • Subway derailments per month and year*
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52 • Fuel: incidents caused by fuel system–related failures per 1,000 cycles • Fire/smoke events: incidents that have caused fire or smoke (or likewise) per 1,000 cycles • Maintenance variations: number of maintenance variations • Cannibalizations: number of cannibalizations (item removed from one aircraft to be used on another)
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