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Pages 40-61

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From page 40...
... 40 Brief Case Studies Highlights of the Case Study Selection Process Case studies often offer great insights about program operations and outcomes. An extensive search for exemplary travel training programs was conducted using expert opinion, previous literature, and an Internet search.
From page 41...
... 41 based on the funding source for the program. A number of the measures reported, such as number of older adults who received training or funding for training older adults, were based on well-informed estimates rather than on auditable results.
From page 42...
... 42 Background Via Mobility Services Travel Training Program is part of Via Mobility Services, a nonprofit community organization in Boulder, Colorado, whose mission is "to promote independence and self-sufficiency for people with limited mobility by providing caring, customer-focused transportation options." The travel training program offers individual and group travel training to older adults, people with disabilities, and lowincome individuals to give them the skills to safely and confidently use the public transportation system in Boulder County. The target audience for Via Mobility Services in Boulder is composed of older adults, people with disabilities, and lowincome individuals.
From page 43...
... 43 new 2-year contract to begin providing travel training again. Program components include the following: • One-on-one travel training (ERP, GOB)
From page 44...
... 44 appreciating volunteers; building and maintaining collaborative relationships; responsiveness to changing community needs and funding sources; and competencies in a full range of travel training services. Challenges Like any lead organization in a major coordination effort, the Via Mobility Services Travel Training Program has faced some challenges.
From page 45...
... 45 RTA TRAVEL TRAINING PROGRAM REGIONAL TRANSPORTATION AUTHORITY CHICAGO, ILLINOIS Program Name RTA Travel Training Program Sponsoring Organization Regional Transportation Authority of Northeastern Illinois Address 175 W Jackson Blvd, Suite 1650 City, State Chicago, IL Training Program Began 1990 through community contracts, RTA brought in-house in 2005 Organization Type Public Transportation System, special purpose unit of local government, and a municipal corporation of the State of Illinois Service Area Cook, DuPage, Kane, Lake, McHenry, and Will Counties Service Area Population 8,000,000 Service Area Size (sq mi)
From page 46...
... 46 was 12 hours, while the longest was 174.5 hours. The average was about 44 hours.
From page 47...
... 47 Background NJTIP, Inc. was formed in 2007 as a private nonprofit organization specifically to offer travel instruction in New Jersey.
From page 48...
... 48 page 2)
From page 49...
... 49 annually. NJTIP thus covered its expenses and had a positive return of 17 percent.
From page 50...
... 50 Background Ride Connection is a nonprofit community service organization founded in 1986 that offers transportation assistance to persons with disabilities and seniors without alternative transportation in a three-county area. The service area is both urban and rural; it incorporates Portland and surrounding suburban communities and includes the rural portions of the three counties.
From page 51...
... 51 living at the trainee's current residence for as long as possible. The services are provided at no charge for those who qualify.
From page 52...
... 52 because of the nature of travel training, the costs are incurred first, and the benefits are realized later. This requires educating stakeholders so that they understand this sequence.
From page 53...
... 53 FREEDOM TO GO RIVERSIDE TRANSIT AGENCY RIVERSIDE, CALIFORNIA Program Name Freedom to Go Sponsoring Organization Riverside Transit Agency (RTA) Address City, State 1825 Third Street Riverside, CA Organization Type Joint Powers Agency – Consolidated Transportation Service Agency Training Program Began Service Area 2011 Riverside County, CA (Western county cities and rural areas of the county)
From page 54...
... 54 recruits a Senior Ambassador who facilitates at least one outing a month and reports back on participation. • One-on-one travel training for seniors is provided to seniors who have completed the group travel training.
From page 55...
... 55 and post-training evaluations; the formal policies, practices, and methodology; and the thorough documentation and database development, the program is highly replicable. Key Features The training environment is positive, proactive, supportive, and success oriented.
From page 56...
... 56 Background Founded in 1978, Paratransit, Inc. is a private nonprofit corporation dedicated to providing transportation services to individuals with disabilities, to the elderly, and to related agencies throughout Sacramento County.
From page 57...
... 57 Training Pilot Program. RT subcontracted the program to Sacramento Area Council of Government (SACOG)
From page 58...
... 58 health, and beginning to look for other options for mobility because driving is becoming less appropriate. Reasons for Success and Potential Challenges Paratransit, Inc.
From page 59...
... 59 Background The mission of The Kennedy Center (TKC) is "to promote the empowerment of these individuals to achieve their optimal participation and inclusion in the community with both dignity and confidence." TKC does this by offering services, including travel training, to individuals with disabilities and the elderly.
From page 60...
... 60 eventually became known in the senior community, and was able to establish its credibility with the senior population and service providers. The TKC program is unique in the state of Connecticut in that it gets state funding to provide travel training and outreach to seniors.
From page 61...
... 61 Program Partners, Promotion, and Outreach TKC is frequently in touch with transit districts, social and human services agencies, and senior housing developments in Connecticut, but especially those serving large urban areas such as Hartford, Bridgeport, New Haven, and Norwalk. The majority of referrals come from front line staff in the transit districts who work on ADA-eligibility issues and with the elderly.

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