Managing Catastrophic Transportation Emergencies: A Guide for Transportation Executives (2014) / Chapter Skim
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Appendices A Summary of CEO Interviews B
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APPENDIX A: SUMMARY OF CEO INTERVIEWS HAD YOU HAD ANY ENGAGEMENT IN EMERGENCY RESPONSE OR SECURITY ISSUES PRIOR TO YOUR APPOINTMENT? How familiar were you with national/local/agency procedures and protocols when you were appointed?
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WHAT LESSONS DID YOU LEARN FROM THAT EXPERIENCE, BOTH POSITIVE AND NEGATIVE? CEO #1 What an important role a DOT plays in a community when something happens and they depend on the DOT to help.
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Weather forecasting systems and providers were improved. Weather forecasts are now monitored and provided several days in advance of an event.
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In planning for an incident, it is necessary to hold internal and external drills with other state agencies, such as emergency management and state patrol. DOT staff need to be adequately trained in responding to and recovering from an event, as the CEO needs to rely on and trust the judgment of their staff.
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2. The value of good staff is critical.
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positions leading transportation agencies: • Every state DOT could benefit from a national template that could be customized and that would support the best practices in emergency response and preparation for organizations. The template should focus at assisting CEOs and their staff, ensuring that they are pursuing the most productive approaches to this function of the agency.
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7. While manuals are important, do not make them your main focus.
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• Media Know your FHWA staff very well. Engage the contracting industry in the state.
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APPENDIX B: FEDERAL INITIATIVES AND STRATEGIES The federal government expects state DOTs to incorporate principles and concepts of national initiatives that provide common approaches to incident management and response in emergency response plans and operations. National initiatives include the NRF, with its designed ESFs, and NIMS, with its protocols for multiagency interaction and communication.
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Figure 4. Overview of ESF #1 and ESF #3.
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Table 1. Overview of federal frameworks, strategies, and initiatives.
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Initiative/Strategy DOT Implications National Infrastructure Protection Plan (NIPP) 2013: Partnering for Critical Infrastructure Security and Resilience https://www.dhs.gov/national-infrastructure-protection-plan The NIPP outlines how government and private-sector participants in the critical infrastructure community work together to manage risks and achieve security and resilience outcomes.
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The following figures provide an overview of the multiagency coordination and escalation process within NIMS (Figure 5) and the assistance flows and mutual aid process within the ICS (Figure 6)
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APPENDIX C: ADDITIONAL RESOURCES TO REVIEW Governor's Guide to Homeland Security (2010) http://www.nga.org/files/live/sites/NGA/files/pdf/1011GOVGUIDEHS.PDF The Governor's Guide to Homeland Security was developed to assist state governors in understanding the requirements for providing homeland security and ensuring public safety.
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context for emergency response planning and explains in detail how to develop an emergency response program that allows transportation agencies to plan, prepare for, respond to, and recover from a complete range of hazards and threats. Guide For Emergency Transportation Operations: Executive Guide, Volume 1 (2005)
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organizational performance by identifying common themes among the DOTs that reported the greatest strengths in their approaches to improvement and providing a toolbox of those effective approaches.
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APPENDIX D: TERMS AND DEFINITIONS After-Action Report/Implementation Plan (AAR/IP) – The main product of the evaluation and improvement planning process with two components: an AAR, which captures observations of an exercise and makes recommendations for post-exercise improvements; and an IP, which identifies specific corrective actions, assigns them to responsible parties, and establishes targets for their completion.
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and procedures under crisis conditions and assess coordinated response under crisis conditions. Characteristics of a FSE include mobilized units, personnel, and equipment; a stressful, realistic environment; and scripted exercise scenarios.
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Standard Operating Procedure – A complete reference document or an operations manual that provides the purpose, authorities, duration, and details for the preferred method of performing a single function or a number of interrelated functions in a uniform manner. Tabletop Exercise (TTX)
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APPENDIX E: ACRONYMS AND ABBREVIATIONS AAR After-Action Report/Implementation Plan (AAR/IP) ATF Bureau of Alcohol, Tobacco, Firearms and Explosives CEO Chief Executive Officer COOP Continuity of Operations Plan CI/KR Critical Infrastructure and Key Resources DHS Department of Homeland Security DOT Department of Transportation EOC Emergency Operations Center EOP Emergency Operations Plan ESF Emergency Support Function ETOs Emergency Transportation Operations FAA Federal Aviation Administration (U.S.
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APPENDIX F: STAFF RESOURCES AND TOOLS Introduction To assist in the transition of a new CEO, staff resources and tools have been developed as a supplement to Managing Catastrophic Transportation Emergencies: A Guide for Transportation Executives. The resources -- a set of executive handouts -- were based on the thoughts and advice from CEO peers who have been in similar positions.
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WELCOME AND INTRODUCTION Congratulations on being appointed the new CEO of your organization. This can be one of the most powerful and exciting opportunities in your career.
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THOUGHTS AND ADVICE FROM PEERS WHO HAVE BEEN IN YOUR POSITION 1) During an emergency/crisis situation, you may sit at the nexus of multiple stakeholders, resources, authorities, and responsibilities.
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Executive Handout: Key Decisions Before/During/After Event The executive handout that follows provides an overview of key CEO decisions to be made before, during, and after an event occurs, and is designed to be used as an ongoing resource by the executive.
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CEO Decisions: Emergency Events DURING: Respond Decisions Advice from Peers What events do we need to be prepared for? Know what events your agency has experienced in the past.
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CEO Decisions: Emergency Events DURING: Respond Decisions Advice from Peers What needs to get done? What are the priorities?
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CEO Decisions: Emergency Events AFTER: Recover Decisions Advice from Peers When do we get back to normal operations? Know or establish criteria that determine when your agency goes back to normal operations versus emergency response mode.
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CEO Decisions: Emergency Events Questions to Ask: Communications/Coordination • What agency is responsible for our state's communications system? Do they have a backup plan?
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STAFF TEMPLATES 1-Page (Double-Sided) Agency Wallet Card Here are two examples of state DOT wallet cards with key contacts for the agency.
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1-Page (Double-Sided) Agency Wallet Card Example: Wisconsin Department of Transportation 44
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Agency Resources Contact Sheet Template RESOURCES Area Engineer Phone No.
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Agency Contact Sheet Template Organization Agency/Sub-Organization Point of Contact Name Position Title E-mail Telephone INTERNAL Homeland Security Coordinator Emergency Management Coordinator ESF #1 Coordinator District Contacts District A District B [continue list as necessary] Federal Government U.S.
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Division A District A District B U.S. Coast Guard District A District B Federal Aviation Administration (FAA)
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[continue list as necessary] Turnpike Authority State Police/Highway Patrol Law Enforcement National Guard Health Agency [continue list as necessary]
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Agency A Agency B Agency C [continue list as necessary] Local Toll Road Agencies Agency A Agency B Agency C [continue list as necessary]
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