Managing Catastrophic Transportation Emergencies: A Guide for Transportation Executives (2014) / Chapter Skim
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Pages 9-11
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Assessing the Organization and Its Capabilities Success in dealing with a critical situation results from a combination of the extent to which your agency is prepared to deal with the situation and your relationship with those responsible for executing the plans. As a CEO, you need to develop solid relationships with key operations staff and give them confidence that they have your trust.
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•Your organization's structure and key people are critical to being prepared. •Staff expectations before, during, and after emergencies must be understood.
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Questions to Quickly Assess the Organization and Its Capabilities Roles/Responsibilities • Who at my agency is responsible for security and emergency preparedness? • Do all of my organization's senior managers know their responsibilities, and are they prepared for an event or situation?
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