Impacts of Aging Travelers on Airports (2014) / Chapter Skim
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Pages 21-22
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21 CONCLUSIONS The study indicates there is a general awareness of the issues facing the increasing number of aging and elderly air travelers. This is supported by the documentation on the subject and by discussions with airport personnel.
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22 • A survey of aging and elderly travelers to identify the issues they faced along their journey so that the published issues can be validated and expanded • Research on collaborative approaches between airports, airlines, and/or other stakeholders to better serve aging travelers and meet or exceed the requirements of the Air Carriers Access Act • Research into the design of future accommodations for aging travelers at airports • Research into the cost/benefits of catering to the needs of the aging traveler. • Investigating the concept of "elder tags" for checked baggage that would identify bags whose owners might need assistance in the bag claim hall • Identifying the opportunities and challenges of "compact transit," whereby motorized carts are used not as an ad hoc back-up system for moving people but as a recognized and designated means of movement through the terminal for elderly and disabled passengers • Further examination of smart phone applications available and being developed that would help the elderly in trip planning, wayfinding, and other travel issues
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