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Pages 13-19

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From page 13...
... 13 C H A P T E R 2 When considering whether or not to purchase, implement, and/or upgrade a WBEMCT, airport managers will need to take a wide array of issues into account, including the following: • The specific management needs of the airport based on its unique environment and circumstances; • The aptitude and interest among key personnel to sustain a commitment to training through the initial learning curve to achieve competence and comfort with the system; • The nature of the relationships with partners in the community, their needs, and their current use of web-based systems; • The features and capabilities of available web-based systems; • How those features would best serve airport management in real-world operations in terms of saving time and money; improving accuracy, accountability, and security; enhancing connectivity to individuals and agencies in the community; upgrading safety and emergency management procedures, and so forth; • The types and pricing levels of available systems; • Maintenance costs; • How closely the vendors are willing to work with the airport in choosing a WBEMCT, training personnel, and the like; and • Available funding. At any point during the decision-making process, managers may decide that the timing is not right for purchasing and/or implementing a WBEMCT.
From page 14...
... 14 Integrating Web-Based Emergency Management Collaboration Tools into Airport Operations -- A Primer with EMAs when requesting additional assets or reporting the status of incidents affecting the airport. When an event necessitates the need for an IC, communication between the IC and the support staff or EOC is imperative.
From page 15...
... Areas of Consideration Prior to the Acquisition and Utilization of a WBEMCT 15 the optimal WBEMCT capability, management can then identify how to best fund the purchase of necessary hardware and software. Table 2 and Figure 4 highlight the relationship between costs and requirements.
From page 16...
... 16 Integrating Web-Based Emergency Management Collaboration Tools into Airport Operations -- A Primer • Event/situation reporting; • Alerting and broadcasting; and • Intelligent message distribution. Various local and distributed services may need to be interconnected through computer networks to achieve all of these capabilities.
From page 17...
... Areas of Consideration Prior to the Acquisition and Utilization of a WBEMCT 17 resource management (RM) , interoperability with other EDXL-compliant emergency management applications is ensured.
From page 18...
... 18 Integrating Web-Based Emergency Management Collaboration Tools into Airport Operations -- A Primer will need take all appropriate security measures and establish standard operating procedures to ensure that daily usage of the system is in compliance with regulatory requirements associated with SSI and/or proprietary information. To enhance system survivability, some vendors offer products that provide the ability to maintain a server at the airport with a backup server at another location, or even in a different city, and some vendors offer SaaS, where network data resides at the vendor location.
From page 19...
... Areas of Consideration Prior to the Acquisition and Utilization of a WBEMCT 19 Staffing Web-based systems provide enhanced capability for the rapid sharing of information between departments and agencies both on and off the airport. Fewer phone calls, less messaging, and improved accuracy contribute to greater efficiency in communication among all stakeholders.

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