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1 This Handbook is intended to be useful for all airports -- regardless of size, location or governing structure -- in refining their practices for procuring and managing professional services. This Handbook will demonstrate the importance of establishing effective, clearly written procedures; well-defined roles and responsibilities; a flexible approach to developing and managing the scope-schedule-cost of services; a transparent and accountable process for soliciting, selecting, and contracting services; and a communication plan and policy for maintaining a trusting relationship and predictable performance in the delivery of those services.
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2 Procuring and Managing Professional Services for Airports The Handbook addresses four major elements of procuring and managing professional services: (1) Organization and Approach, (2)
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Introduction 3 process can enable a clear, accountable, and transparent process that allows PSP a full understanding of the agency mission, goals, and objectives while also creating the clarity of purpose necessary to deliver needed services. Providing information and access prior to solicitation saves everyone time and money in responding to agency needs and opens the door to more creativity.
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4 Procuring and Managing Professional Services for Airports Generally, there are two governing structures for airports. The first governing structure is an authority.
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Introduction 5 Divergent Practices • Methods used to enhance transparency and provide information to PSPs were often clouded by concerns that the information might not be uniformly provided to all PSPs and result in potential litigation. • The approach to including local businesses and Disadvantaged, Minority, or Women-Owned Business Enterprises varied considerably, especially across different markets.
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6 Procuring and Managing Professional Services for Airports The best practices and lessons learned regarding these common denominators and divergent practices form the basis of this Handbook. In addition, some agencies noted the same rationale to justify opposing practices based on a lack of information, misunderstanding of processes, or as a response to political concerns or potential litigation, thereby creating a set of intriguing series of misconceptions.
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