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Pages 50-56

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From page 50...
... 50 The management of professional services requires the administration of a complex set of processes (i.e., policy, procedures, plans and guidelines) , teams of people (i.e., agency, stakeholders, and PSP)
From page 51...
... Managing Professional Services 51 accomplished during the period, issues arising over the period, expected activities during the next reporting period, and statements regarding budget and schedule. A detailed schedule should be developed, either in a simple format (e.g.
From page 52...
... 52 Procuring and Managing Professional Services for Airports • Project schedule update, including milestones prepared with the baseline, actual progress, and critical path; • Potential delays to scheduled activities along with potential methods to recover the original schedule; • Activities performed during the month of the progress report; and • Activities planned for the following month. Reports should include emerging trends.
From page 53...
... Managing Professional Services 53 Project Controls Project controls, an important tool for managers, are defined as a method for planning, monitoring, adjusting, and controlling a series of interrelated activities to achieve a defined objective, while dealing with budget and schedule constraints. Managers at both the agency and PSP should have a system to account for and manage the delivery of the contracted service.
From page 54...
... 54 Procuring and Managing Professional Services for Airports Broward County Aviation Department has created a Change Review Committee to perform independent, rigorous review of all contract changes and close-outs for their Airport Expansion Program, which has precluded some disputes and has fostered an environment of transparency and communication. Quality Assurance and Quality Control (QA/QC)
From page 55...
... Managing Professional Services 55 PSP with these expectations as a baseline. At a minimum, expectations should be reviewed during face-to-face progress review meetings between the PSP and the agency, and the PSP should be notified of the current performance in meeting the expectations.
From page 56...
... 56 Procuring and Managing Professional Services for Airports Tools and Technology Tools In addition to regular meetings, progress reports, and reviews of scope-schedule-cost, tools for managing PSPs include project implementation manuals and written plans for managing change, risk, QA/QC, PSP performance, and project close-out. Tracking logs are useful for chronicling RFIs, change orders, meeting minutes, and correspondence.

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