The National Academies Press

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Pages 40-44

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From page 40... ... 41 This synthesis has attempted to document the specific experiences of transit providers in engaging the public for transitrelated activities. The 50 survey respondents (82% response rate) Read the entire page →
From page 41... ... scale, or scope of the project; enhancing public understanding of the project or agency; and engaging the public to the point where they felt involved and that their opinions mattered. However, there is no easily transferrable method for measuring success among the various agencies. Read the entire page →
From page 42... ... 43 interest into greater participation from younger residents in the Los Angeles area. Beyond the specific public involvement techniques, there are also certain overriding factors that tend to lead toward greater success across all public involvement techniques. Read the entire page →
From page 43... ... builds trust with communities; helps agencies identify key stakeholders and issues; shows respect for community values, customs, and traditions; and provides access to communication networks and support structures not typically available to public agencies. ITEMS FOR FURTHER STUDY Several items for further study are presented in this final section. Read the entire page →
From page 44... ... 45 would help numerous agencies throughout the country who are struggling with understaffed and underfunded public involvement departments. • The role of the media in building trust for an agency The Laketran case study offered an example of how an agency can work with the media to promote openness and transparency on the part of the agency and build trust with the public. Read the entire page →

From page 40...

... 41 This synthesis has attempted to document the specific experiences of transit providers in engaging the public for transitrelated activities. The 50 survey respondents (82% response rate)

Read the entire page →

From page 41...

... scale, or scope of the project; enhancing public understanding of the project or agency; and engaging the public to the point where they felt involved and that their opinions mattered. However, there is no easily transferrable method for measuring success among the various agencies.

Read the entire page →

From page 42...

... 43 interest into greater participation from younger residents in the Los Angeles area. Beyond the specific public involvement techniques, there are also certain overriding factors that tend to lead toward greater success across all public involvement techniques.

Read the entire page →

From page 43...

... builds trust with communities; helps agencies identify key stakeholders and issues; shows respect for community values, customs, and traditions; and provides access to communication networks and support structures not typically available to public agencies. ITEMS FOR FURTHER STUDY Several items for further study are presented in this final section.

Read the entire page →

From page 44...

... 45 would help numerous agencies throughout the country who are struggling with understaffed and underfunded public involvement departments. • The role of the media in building trust for an agency The Laketran case study offered an example of how an agency can work with the media to promote openness and transparency on the part of the agency and build trust with the public.

Read the entire page →

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