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James M Sime describes his job in the Division ofResearch at the Connecticut Department of Transporta-tion (DOT)
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From page 51... ...
After more than 30 years working in public transitmanagement, Stephen Stark holds to the simplephilosophy that to solve a problem, one needs firstto experience it. "If you can't, then you need to partner with the people who do," Stark observes.
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