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From page 1...
... TCRP SYNTHESIS 54 Maintenance Productivity Practices A Synthesis of Transit Practice TRANSPORTATION RESEARCH BOARD OF THE NATIONAL ACADEMIES TRANSIT COOPERATIVE RESEARCH PROGRAM Sponsored by the Federal Transit Administration
From page 3...
... TCRP OVERSIGHT AND PROJECT SELECTION COMMITTEE (Membership as of June 2004) CHAIR SHARON GREENE Sharon Greene & Associates MEMBERS KAREN ANTION Karen Antion Consulting LINDA J
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... T R A N S I T C O O P E R A T I V E H I G H W A Y R E S E A R C H P R O G R A M TCRP SYNTHESIS 54 Maintenance Productivity Practices A Synthesis of Transit Practice CONSULTANT FRANK W VENEZIA Lea+Elliott, Inc.
From page 5...
... TRANSIT C OOP E R A T IV E RESEARCH PROGRAM The nation's growth and the need to meet mobility, environmental, and energy objectives place demands on public transit systems. Current systems, some of which are old and in need of upgrading, must expand service area, increase service frequency, and improve efficiency to serve these demands.
From page 6...
... THE NATIONAL ACADEMIES Advisers to the Nation on Science, Engineering, and Medicine The National Academy of Sciences is a private, nonprofit, self-perpetuating society of distinguished scholars engaged in scientific and engineering research, dedicated to the furtherance of science and technology and to their use for the general welfare. On the authority of the charter granted to it by the Congress in 1863, the Academy has a mandate that requires it to advise the federal government on scientific and technical matters.
From page 7...
... FOREWORD By Staff Transportation Research Board PREFACE Transit administrators, engineers, and researchers often face problems for which information already exists, either in documented form or as undocumented experience and practice. This information may be fragmented, scattered, and unevaluated.
From page 8...
... CONTENTS 1 SUMMARY 3 CHAPTER ONE INTRODUCTION Objective, 3 Methodology, 3 Synthesis Organization, 4 5 CHAPTER TWO DISCUSSION OF BUS MAINTENANCE PRODUCTIVITY Industry Standards, 5 Transit Agency Methodologies, 6 New Technology, 13 Union and Management Issues, 13 Training Concerns, 15 Quality Issues, 16 Update on Related Syntheses, 17 18 CHAPTER THREE TRANSIT AGENCY PROGRAMS AND ISSUES -- CASE STUDIES Milwaukee County Transit System, 18 Metropolitan Transportation Authority New York City Transit, 19 Metropolitan Transit Authority of Harris County, Texas, 20 Orange County Transportation Authority, 21 King County Metro Transit -- Seattle, 22 Massachusetts Bay Transportation Authority, 23 Coast Mountain Bus Company, 24 27 CHAPTER FOUR CONCLUSIONS 29 REFERENCES 30 BIBLIOGRAPHY 31 ABBREVIATIONS AND ACRONYMS 32 APPENDIX A SURVEY QUESTIONNAIRE
From page 10...
... TCRP COMMITTEE FOR PROJECT J-7 CHAIR FRANK T MARTIN PBS&J, Tallahassee, FL MEMBERS DEBRA W
From page 11...
... MAINTENANCE PRODUCTIVITY PRACTICES SUMMARY Maintenance productivity concepts have been around since public transit agencies were founded. In the 1980s, transit agencies were compelled to set time standards for repetitive maintenance tasks, preventive maintenance programs, and repair functions.
From page 12...
... 2 parts kits and bills of material, special tools, and equipment produces positive improvements. All agencies agreed that training is an important factor in productivity improvement.
From page 13...
... 3 CHAPTER ONE INTRODUCTION The economic slowdown has had an impact on many companies and organizations in both the public and private sectors throughout the country. Affected are the levels of necessary operating revenue relied on by public transit agencies.
From page 14...
... 4 To gather information on what transit agencies have been doing to improve productivity, the survey questionnaire (see Appendix A) was distributed to a large variety of transit agencies in North America.

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