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Pages 53-56

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From page 53...
... 43 APPENDIX B Condensed Summary of Survey Responses Transit Agency Fleet Size Documented Maintenance Practices w/Standard Times Quality Assurance Productivity Measurement Programs Union Affiliation Determining InHouse versus Out- Source Restrictions in Collective Bargaining Agreement Diagnostic Tools/ Improved Productivity Training Program with Standards Parts Kits or BOMs Employee Incentive Programs Milwaukee County Transit System 227 Yes -- ongoing Foreperson/ management Yes ATU Yes None Yes/Yes Yes No -- parts maintained in work area Incentive program for safety Metro Transit (Madison, WI) 207 Yes/no time standards Supervisors Yes Teamsters Yes None Yes/No Yes/no time standards No None MTA New York City Transit 4,800 Yes Yes Yes ATU TWU Yes Yes/No Yes Yes See details in chapter three Pierce Transit (WA)
From page 54...
... 44 Documented Mainte Determining InRestrictions in Collective Diagnos Transit Agency Fleet Size nance Practices w/Standard Times Quality Assurance Productivity Measurement Programs Union Affiliation House versus Out- Source Bargaining Agreement tic Tools/ Improved Productivity Training Program with Standards Parts Kits or BOMs Employee Incentive Programs San Mateo County Transit District (CA) 321 Yes/no time standards 1 person and supervisors on each shift Yes ATU Yes None Yes/Yes Yes/no time standards Yes -- limited Employee attendance King County DOT/Metro Transit (WA)
From page 55...
... 45 Transit Fleet Documented Maintenance Practices w/Stan Quality Assur Productivity Measurement Union Affilia Determining InHouse versus Out- Restrictions in Collective Bargaining Agree Diagnostic Tools/ Improved Productiv Training Program with Parts Kits or Employee Incentive Agency Size dard Times ance Programs tion Source ment ity Standards BOMs Programs Regional Transportation District (Denver, CO) 957 Yes -- documented, but no time standards Yes Yes -- under development ATU Yes None Yes/Yes Formal program/ no time standards under development Yes New attendance policy and performance code Central New York Regional Transportation Authority 184 Yes -- documented, but approximate time standards Managers and shop foreman Yes ATU No Yes Yes/Yes No formal program/use OEM training Yes Incentive program for attendance and quality of work Central Ohio Transit Authority 309 Some documented, but no time standards Supervisor Some TWU Yes Yes Yes/Yes No formal program/use OEM training Yes Presently working on some Southeastern Pennsylvania Transportation Authority 1,108 Yes QA personnel and management Yes TWU Yes None Yes/Yes Yes Yes Incentive program for attendance.
From page 56...
... 46 Transit Agency Fleet Size Documented Maintenance Practices w/Standard Times Quality Assurance Productivity Measurement Programs Union Affiliation Determining InHouse versus Out- Source Restrictions in Collective Bargaining Agreement Diagnostic Tools/ Improved Productivity Training Program with Standards Parts Kits or BOMs Employee Incentive Programs Chicago Transit Authority 2,020 Yes -- but not all have standard times QA department Yes ATU shop has electrical workers, machinists, bus/truck mechanics, carpenters, welders, painters, tinners, and up- holsterers Yes None Yes/Yes Yes Yes Presently working on employee safety program Toronto Transit Commission 1,453 Yes/no time standards; informal times for planning only QA group Yes ATU Yes None Yes/Yes Yes/no time standards Yes Program instituted to reduce ab senteeism Metro Transit, Minneapolis 905 Yes Supervisors Yes ATU Yes None Yes/Yes Yes Yes None

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