The Successful Adoption of Web-Based Collaborative Software (2005) / Chapter Skim
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Pages 10-15
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10 CHAPTER 1 INTRODUCTION The projects and activities that transit agencies manage are increasingly complex. They may involve multiple organizations and a variety of departments and staff within these organizations.
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11 Real-time access to a single source of all project information via the Internet, a personal computer and a web browser. All project participants have access to the latest and most up-todate project information, no matter where they are physically located.iii Web-based project management systems allow for faster and easier exchange of information, which, in turn, allows project participants to create, view, upload, and download project data from any personal computer with an Internet browser and an Internet connection.
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12 needs assessment, progress through design phases and process redesign, and move on to implementation and testing and lessons learned. These phased models are useful in the way that they structure and impose order on what can often be a chaotic and distinctly nonlinear process.
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between the two implementation approaches and the imperatives that are driving the introduction of a new technology. UNDERSTAND THE IMPERATIVES Organizations move toward the adoption of new technology in response to a variety of imperatives, and sometimes these strategic choices are implicit rather than explicit.
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resources will need to be significant. Where opportunities draw the company forward into new technology, successful implementation can be more organic and evolutionary.
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scholars have learned how new technology challenges old organizational designs and role relationships. Technical innovation produces socio-technical development one way or another.
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