The Successful Adoption of Web-Based Collaborative Software (2005) / Chapter Skim
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A-1 APPENDIX A PROJECT MANAGEMENT MATURITY MODELS Project management maturity models promote the idea that some organizations have more fully developed approaches to project management than others. This allows organizations to gauge themselves against a standard, diagnose their weaknesses, and plan their own development.
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B-1 APPENDIX B RETURN ON TECHNOLOGY "Even though non-financial benefits do not have standard metrics, they are important because of IT's potential to impact business performance and the organization's mission."i DEFINITION OF RETURN ON INVESTMENT Return on investment (ROI) is a measurement of the net income an organization is able to earn with its total assets.ii It is For the construction industry, the calculation of ROI must take into account the rate of return for each year of the duration of the project.
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consider total social benefits in evaluating projects. Total social benefits include monetary user payments plus user's surplus, external benefits, and non-quantifiable factors.
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C-1 APPENDIX C CASE STUDY PARTICIPANTS CHICAGO TRANSIT AUTHORITY Christer Bohman Deputy Program Manager, Systemwide Projects Maureen Dunn Coordinator, Capital Funding Kristine Fallon President, KFA Valerie Gordon Architect Paul Gross General Manager, Data Services Planning & Development Rick Herndobler Architect Hector Macias Architect Brian Mulligan Project Manager David Mussa URS Construction Services Deputy Program Manager for Contracts and Administration Chicago Transit Authority -- Capital Improvement Program Allison Pfister Project Engineer Michael Poynton E-Collaboration Specialist Dr. Michael Shiffer Vice President, Planning and Development Phillip Stevens Quality Assurance Manager, Blue Line Anthony Zamer Architect PORT AUTHORITY OF NEW YORK AND NEW JERSEY George Broadbent Manager, Engineering Network Administration Joe Garcia Manager, Engineering Financial Services Peter Luke Principal, PMA Consultants, LLC Pradip Mehta Manager, Project Controls Achille Niro Assistant Chief Engineer, Program Management Bill Radinson Assistant Director, Capital Programs Peter Zipf Deputy Chief Engineer RAYTHEON Bill Baker Sr.
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D-1 APPENDIX D VENDOR CHOICES* Kristine K
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E-1 APPENDIX E CATEGORIZED BIBLIOGRAPHY CONSTRUCTION The Business Roundtable. "More Construction for the Money, Summary Report of the Construction Industry Cost Effectiveness Project." New York, January 1983.
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Thomas, Robert J Implementing Successful Organizational Change -- Strategies for Managing, Structuring, and Sustaining the Change Process.
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